BigFix and Bitdefender Total Security both compete in the security solutions category. Bitdefender Total Security appears to have the upper hand in user satisfaction due to its extensive features and value for money.
Features: BigFix users value its capabilities in managing large numbers of endpoints, including patch management, software deployment, and compliance enforcement. Bitdefender Total Security users highlight its security features such as antivirus, anti-phishing, and firewall protection, with commendation for its real-time data protection and performance optimization.
Room for Improvement: BigFix users suggest improvements in reporting capabilities, a more intuitive setup process, and usability. Bitdefender Total Security users point out the need for enhancements in system performance during scans, better integration with other tools, and efficiency during updates.
Ease of Deployment and Customer Service: BigFix is noted for its complex initial deployment requiring considerable time and expertise but is supported by solid customer service. Bitdefender Total Security is praised for its straightforward installation process and responsive customer support.
Pricing and ROI: BigFix is considered to have a higher initial setup cost but offers strong ROI through its extensive endpoint management capabilities. Bitdefender Total Security is found to be reasonably priced, offering high value with good ROI due to its comprehensive security features.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
The technical support is good, with a rating of eight out of ten.
BigFix requires some minimum configuration requirements.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
There is a commercial aspect where having an unlimited VPN would enhance the product.
VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The pricing is considered to be a good value for money.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
It also offers robust protection against next-generation threats like ransomware and phishing.
It stops the endpoints from being exploited.
| Product | Market Share (%) |
|---|---|
| Bitdefender Total Security | 2.9% |
| BigFix | 1.1% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Bitdefender Total Security protects devices from online threats, malware, and ransomware, helping businesses, government entities, and personal users safeguard critical data, scan internet traffic, and perform vulnerability assessments.
Bitdefender Total Security offers real-time defenses, antivirus functions, patch management, and VPN services for secure remote access. It features a user-friendly dashboard, robust ransomware protection, and efficient optimization. Centralized management through Bitdefender Central and lightweight performance are key aspects. Users of this software are from various sectors, benefiting from its comprehensive security measures. Room for improvement includes stability, resource usage optimization, and enhanced global presence.
What are the key features of Bitdefender Total Security?Various sectors implement Bitdefender Total Security to fortify their cybersecurity frameworks. Businesses rely on its capabilities for maintaining data confidentiality and integrity, while government institutions use it to protect sensitive information from cyber threats. Personal users benefit from easy-to-use features that ensure comprehensive protection across all devices.
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