Okta Workforce Identity and BeyondTrust Privileged Remote Access compete in the enterprise security software category. Okta appears to have the upper hand in simplicity and customer service, while BeyondTrust stands out with feature-rich security options.
Features: Okta Workforce Identity excels in offering seamless integration capabilities, robust security measures, and diverse user authentication options. BeyondTrust Privileged Remote Access is noted for its comprehensive remote access capabilities, detailed auditing functionality, and secure privilege management features.
Room for Improvement: Okta Workforce Identity users suggest the need for better customizability, enhanced reporting features, and more intuitive navigation. BeyondTrust users indicate a desire for streamlining the interface, reducing administrative complexity, and shortening onboarding processes.
Ease of Deployment and Customer Service: Okta offers straightforward deployment with remarkable customer support, easing setup and troubleshooting processes. BeyondTrust, although more complex to deploy due to feature richness, provides responsive customer service that aids deployment.
Pricing and ROI: Okta is seen as more cost-effective, providing a quick return on investment with lower initial setup costs and efficient implementation. BeyondTrust, while demanding a higher initial investment, delivers substantial ROI for organizations requiring its advanced security capabilities, appealing to companies with specific security needs.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
They are very supportive; they just open a ticket, and they support us very professionally.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
Updates sometimes introduce bugs or issues, especially with non-English versions.
Okta Workforce Identity is a stable product.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
We can use hardware keys, software keys, or any authenticator, majorly known authenticator app, for multi-factor authentication.
Any API can also be added, making it mature in terms of integrating with other identity providers, particularly Active Directory or Inter ID.
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
Features include:
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.
Core Features
PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.
For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.
Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.
Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.
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