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BeyondTrust Privileged Remote Access vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
BeyondTrust Privileged Remote Access delivers quick ROI, saving time and costs, ensuring compliance, and enhancing IT operations efficiency.
Sentiment score
7.2
Okta Workforce Identity offers high ROI through enhanced security, reduced IT burdens, automation, and improved scalability and reliability.
We have our dashboard to log in via Okta Workforce Identity.
 

Customer Service

Sentiment score
4.8
BeyondTrust Privileged Remote Access offers quick, knowledgeable support with high user satisfaction but some communication and ticket system concerns.
Sentiment score
7.2
Okta Workforce Identity offers responsive customer service, though delays occur; many benefit from fast, knowledgeable support and web resources.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
 

Scalability Issues

Sentiment score
6.3
BeyondTrust Privileged Remote Access scales well for enterprises, though challenges exist with cloud deployments and backend scalability opinions vary.
Sentiment score
7.5
Okta Workforce Identity is highly scalable, supporting growth without performance issues, making it ideal for medium to large enterprises.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
 

Stability Issues

Sentiment score
5.0
BeyondTrust Privileged Remote Access is stable and secure, but experiences occasional post-update bugs and recovery issues after outages.
Sentiment score
7.9
Okta Workforce Identity is praised for its stability and reliability, with users noting minimal issues and quick recovery from outages.
Updates sometimes introduce bugs or issues, especially with non-English versions.
Okta Workforce Identity is a stable product.
 

Room For Improvement

BeyondTrust needs simpler third-party access, improved integration, enhanced automation, refined support, and optimized interface and deployment.
Okta Workforce Identity needs UI improvements, better integration, enhanced support, and more features for effective user experience.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

BeyondTrust Privileged Remote Access offers variable pricing, justified by rapid ROI and functionality, with crucial licensing understanding for cost management.
Okta Workforce Identity is costly but valued by larger enterprises for its comprehensive features and straightforward setup.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Privileged Remote Access offers flexible, secure remote management with easy deployment, multi-factor authentication, and strong integration capabilities.
Okta Workforce Identity enhances security and efficiency through centralized management, Single Sign-On, automation, and seamless integration with applications.
The secure access must be audited live, ensuring patient data protection.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
We can automate them as well, and we can provision users, groups, applications, and provision tools based on specific groups as well.
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
24
Ranking in other categories
Remote Access (15th)
Okta Workforce Identity
Ranking in Privileged Access Management (PAM)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th), ZTNA as a Service (10th)
 

Mindshare comparison

As of August 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.3%, down from 4.5% compared to the previous year. The mindshare of Okta Workforce Identity is 2.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Financial Services Firm
9%
Government
8%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and...
 

Also Known As

Bomgar Privileged Access
No data available
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. Okta Workforce Identity and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.