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BeyondTrust Privileged Remote Access vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
Sentiment score
8.0
Okta Workforce Identity boosts productivity with enhanced security and automation, saving time but ROI varies with company size.
 

Customer Service

Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
Sentiment score
7.4
Okta Workforce Identity's support is generally praised as fast, effective, and reliable, despite occasional issues with responsiveness and clarity.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
They are very supportive; they just open a ticket, and they support us very professionally.
 

Scalability Issues

Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
Sentiment score
7.8
Okta Workforce Identity offers scalable solutions for large enterprises, ensuring ease of expansion and adaptability across cloud and on-premises environments.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
 

Stability Issues

Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
Sentiment score
8.2
Okta Workforce Identity offers reliable performance with 99.9% uptime, minor issues related to internet dependency, and responsive support.
Updates sometimes introduce bugs or issues, especially with non-English versions.
 

Room For Improvement

BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
Okta Workforce Identity needs better integration, usability, lifecycle management, support, pricing, and enhanced API capabilities for third-party tools.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
Okta Workforce Identity's pricing is considered competitive yet costly, with scalability benefits but improvements needed for small and medium businesses.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
Okta Workforce Identity offers user-friendly identity management with seamless integration, robust security, and streamlined provisioning and deprovisioning.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
Okta enables multi-factor authentication, which enhances security, especially for SaaS applications.
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (8th)
Okta Workforce Identity
Ranking in Privileged Access Management (PAM)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (10th)
 

Mindshare comparison

As of May 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.6%, down from 4.6% compared to the previous year. The mindshare of Okta Workforce Identity is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
 

Also Known As

Bomgar Privileged Access
No data available
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. Okta Workforce Identity and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.