We performed a comparison between BeyondTrust Privileged Remote Access and IBM Security Secret Server based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product is very stable and scalable. This is an excellent platform."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The privileged remote access platform is able to track and record everything that happens within a session."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"Its initial setup process is straightforward."
"I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"Stability-wise, I think it is a very good solution."
"The live recording is a very useful feature."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"The price is pretty expensive."
"Changing your password should be simplified, and there should not be a charge for it."
"The solution is very flexible, which is a plus, but I would say the implementation requires someone with knowledge and experience, as it can be easy to get lost in all the details. The implementation process could be streamlined and simplified. Though the complexity of the solution provides greater flexibility, it requires a lot of time to understand it fully."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"The nonclustered index is working in an area with a problem that needs improvement."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
More BeyondTrust Privileged Remote Access Pricing and Cost Advice →
BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while IBM Security Secret Server is rated 8.2. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, WALLIX Bastion, BeyondTrust Password Safe and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service. See our BeyondTrust Privileged Remote Access vs. IBM Security Secret Server report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
