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BeyondTrust Endpoint Privilege Management vs CyberArk Privileged Access Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BeyondTrust Endpoint Privilege Management offers ROI through compliance, security, cost savings, and efficient PAM benefits on Microsoft Azure.
Sentiment score
6.7
CyberArk Privileged Access Manager enhances security, automates tasks, aids SOX compliance, reduces risks, and scales security operations efficiently.
Sentiment score
7.6
SailPoint Identity Security Cloud streamlined processes, improved compliance, and reduced costs with automation, yielding ROI in 14-18 months.
Money saving is the main part because every organization tries to reduce their costs.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
7.1
BeyondTrust Endpoint Privilege Management support is positively rated for expertise but could improve response times, especially in Pacific time.
Sentiment score
6.5
CyberArk's support shows improvement with efficient service but needs faster responses for high-priority issues and better tier coordination.
Sentiment score
5.3
SailPoint's customer service is strong and knowledgeable, but some users report delays and language issues in certain regions.
Support is critical, especially when challenges arise related to PAM.
They offer support around the clock, and responses are generally quick.
BeyondTrust support is reliable.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
 

Scalability Issues

Sentiment score
7.3
BeyondTrust Endpoint Privilege Management scales effectively, supports large networks, and integrates easily, meeting enterprise-level needs efficiently.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable and adaptable, supporting growth and diverse infrastructures despite potential licensing complexities.
Sentiment score
7.2
SailPoint Identity Security Cloud excels in scalability, suitable for large enterprises, but faces challenges with resource allocation and cost.
The initial understanding of the environment is crucial, followed by a simple deployment process.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Endpoint Privilege Management is stable and excels in cloud deployments, with minor configuration-related issues noted.
Sentiment score
7.7
CyberArk Privileged Access Manager is stable and reliable, with minor bugs often due to configuration or infrastructure issues.
Sentiment score
7.9
SailPoint Identity Security Cloud is praised for high stability, seamless integration, reliable performance, and minor non-disruptive bugs.
The appliances are stable, and there are no significant issues with backups or recovery.
BeyondTrust Endpoint Privilege Management is very easy to use; if you know the process of cybersecurity, you will not experience downtime.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

BeyondTrust Endpoint Privilege Management needs UI enhancement, better OS integration, smoother deployment, improved support, and streamlined policy management.
Users find CyberArk Privileged Access Manager needing UI updates, better integration, improved documentation, customizable reporting, and enhanced automation.
SailPoint Identity Security Cloud needs improvements in authentication, integration, customization, user interface, and competitive pricing strategy.
The ability to view recorded live sessions of specific users is a crucial benefit.
There is a need for better MQ integration with DevOps and improvements in architecture.
This product is highly ranked on Gartner, Peers, and other review sites.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
 

Setup Cost

BeyondTrust Endpoint Privilege Management offers complex, competitive pricing with varying licensing models, recommended for negotiation and fixed-price deals.
CyberArk Privileged Access Manager is costly but offers strong security, appealing to large enterprises with flexible subscription options.
Enterprise users find SailPoint Identity Security Cloud pricing high but justified by its comprehensive features and robust capabilities.
If a solution fits a customer's budget, considerations must be made that it may not have all the features of more expensive solutions.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Valuable Features

BeyondTrust Endpoint Privilege Management enhances security with granular control, integration, and features like asset discovery and threat detection.
CyberArk Privileged Access Manager enhances security with policy automation, AI threat detection, and flexible, scalable privilege account management.
SailPoint Identity Security Cloud offers efficient, scalable identity management with AI integration, automation, and user-friendly governance features.
Another important aspect is the ability to move the solution to the cloud or install it on-premises, offering my customers flexibility.
When any unauthorized user makes an attempt, it notifies the administrators.
For security purposes in BeyondTrust Endpoint Privilege Management, when employees are working in the system, we can make a recording of the video, showing the modifications and configurations they made, allowing us to see everything.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
 

Mindshare comparison

Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
BeyondTrust Endpoint Privilege Management3.7%
CyberArk Privileged Access Manager16.3%
Delinea Secret Server7.5%
Other72.5%
Privileged Access Management (PAM)
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
Delinea Secret Server7.5%
WALLIX Bastion7.4%
Other68.8%
Privileged Access Management (PAM)
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud30.2%
Saviynt14.4%
One Identity Manager10.8%
Other44.599999999999994%
User Provisioning Software
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Offers solid performance and user adaptability but needs better pricing options and local support
BeyondTrust is a strong, compliance-driven solution with excellent market recognition (Gartner, Peers, etc.), making it appealing for Bangladeshi enterprises. However, some key improvements could accelerate adoption: Areas for Improvement: Pricing & Local Affordability While the product’s capabilities justify its value, cost remains a barrier for many Bangladeshi organizations. Competitive pricing or regional discounts would make it more accessible. Local Support & Partnerships Currently, lack of local partners or trainers creates delays in support, implementation, and pricing negotiations. Establishing a Bangladesh-based support team or authorized resellers would improve responsiveness and trust. Enhanced Onboarding & Training Offering localized training programs (in Bengali/English) and documentation would help IT teams deploy and manage the solution more efficiently. Recommendations for Next Release: Introduce tiered pricing for emerging markets like Bangladesh. Develop a partner network in Bangladesh for faster service and sales. Add simplified dashboards for easier monitoring by non-technical staff. Final Note: BeyondTrust is already a top-tier PAM solution, but addressing these gaps would solidify its leadership in Bangladesh’s growing cybersecurity market.
Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise15
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no sh...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What is your experience regarding pricing and costs for BeyondTrust Endpoint Privilege Management?
BeyondTrust's pricing is premium but negotiable for Bangladesh. Expect 20-30% extra costs from currency/import factor...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must p...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
What do you like most about SailPoint IdentityNow?
It significantly reduces the workload for certification processes.
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,341 professionals have used our research since 2012.