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BetterCloud vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in Data Loss Prevention (DLP)
36th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), SaaS Management Platforms (8th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of October 2026, in the Data Loss Prevention (DLP) category, the mindshare of BetterCloud is 0.7%, up from 0.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform4.0%
BetterCloud0.7%
Other95.3%
Data Loss Prevention (DLP)
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"You simply cannot use Google Apps without it, so it's a no brainer."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The only advantage I see is no more connection is required by the users."
"It is straightforward to set up."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"I like the web filtering capabilities, which are very good, and it offers sound internet security notifications with a stable, scalable solution and an easy-to-use user interface."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"SASE's most valuable features are proxy and content filtering."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
"The DX layer could be better if it had improved visibility."
"The scalability is a weak point right now. Its scaling capabilities are lacking, and we'd like to see that improve in the future."
"It needs to offer SSO, single sign-on, and items of that nature."
"Zscaler Private Access also needs improvement in terms of its interface and security."
"The product must allow users to check logs for an entire year in the local console."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
"From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
 

Pricing and Cost Advice

Information not available
"The price is competitive."
"As per industry leads, Zscaler CASB is an expensive solution."
"The technical support is good."
"The solution is expensive."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The pricing is quite high, especially when it comes to the gateway."
"The cost is expensive. It depends on the number of users."
"The product has reasonable pricing."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
What needs improvement with Zscaler Cloud Protection?
After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I feel there is room for improvement. The initial configuration complexity is one a...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about BetterCloud vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.