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BetterCloud vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
BetterCloud
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (40th), User Provisioning Software (13th), SaaS Management Platforms (11th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
PH
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides good load balancing and protection against DDoS attacks."
"Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications."
"Generally, I am satisfied with this product."
"Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly."
"The most valuable feature is the web application firewall."
"The solution offers the flexibility to control configuration rules."
"It's very user-friendly."
"The features of Cloudflare were found to be more beneficial and led to the decision to utilize it over other options."
"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"The policies are very easy to implement."
"As a cloud-based service, it is very easily implemented."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
 

Cons

"Cloudflare does not have an on-premise solution. If they had different approaches they could be better suited to accommodate more customers, such as on-premise and hybrid deployments. For example, hybrid deployments would be useful where you could move the traffic from the enterprise to the cloud."
"One area of improvement is in the Access Rules. Hypothetically, if we wanted to block or challenge traffic outside of the United States, the only way to currently do that (as far as I know) is to enter every single country outside of the United States. That could be a labor intensive job. A solution could be to enable users to create a rule where traffic is only allowed within a certain country."
"We're facing challenges due to an upgrade in the machine learning model. The problem arises from some users abusing the APIs, resulting in an influx of suspicious traffic. Cloudflare's learning model mistakenly identifies this traffic as human. Consequently, it assigns it a higher trust score, akin to legitimate human traffic, causing complications in our architecture. Previously, such traffic would have been categorized as suspicious, enabling us to apply appropriate blocking rules. However, we encounter difficulties distinguishing between genuine and suspicious traffic with the new categorization. Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor."
"Eventually, things go sideways and require fixes when it would have been easier to prevent the issue initially."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
"The product support needs to be accessible from more places, a wider area of coverage."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"Support response time could be improved."
"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"The tool must provide IP-blocking features."
"Occasionally, there are certain delays in report generation."
"It needs to offer SSO, single sign-on, and items of that nature."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"User management can be improved."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"We would like to extend the SASE applications for Zscaler."
 

Pricing and Cost Advice

"I give the price a five out of ten."
"We are using the free version."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."
"There are no additional costs beyond the standard licensing fees."
"The price of the solution is expensive."
"The cost primarily depends on the size of the organization."
"The product's pricing is cheap."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
Information not available
"It is an auto-renewal subscription service."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The solution has increased prices this year."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"Zscaler CASB is an expensive solution."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler SASE software is quite expensive compared to other solutions"
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Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle som...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, bec...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

Cloudflare DNS
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
HelloFresh, Oscar Health, Square
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about BetterCloud vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.