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BetterCloud vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in Data Loss Prevention (DLP)
40th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
User Provisioning Software (12th), SaaS Management Platforms (8th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of January 2026, in the Data Loss Prevention (DLP) category, the mindshare of BetterCloud is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform4.4%
BetterCloud0.3%
Other95.3%
Data Loss Prevention (DLP)
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The in-line DLP feature is one of the most vital features"
"The product’s most valuable features are inbound and outbound scanning and API control."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"Users get direct secure access to applications over the internet."
"The tool's scalability is good."
"The customer service and support are very good."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"The tool must provide IP-blocking features."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"Users report application access or latency issues with Zscaler Private Access."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
 

Pricing and Cost Advice

Information not available
"The solution has increased prices this year."
"The product is a little more expensive than other tools."
"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"It's an affordable solution"
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The pricing is quite high, especially when it comes to the gateway."
"As per industry leads, Zscaler CASB is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about BetterCloud vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.