BDRSuite Backup &amp; Replication vs NinjaOne comparison

BDRSuite Backup & Replication

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Executive SummaryUpdated on Feb 3, 2025

BDRSuite Backup & Replication and NinjaOne compete in the realm of IT management solutions. BDRSuite holds an edge in backup-specific functions, whereas NinjaOne excels in broader IT management features due to its robust device management and remote access capabilities.

Features: BDRSuite offers automatic backup replication, MSP rebranding support, and a variety of data protection options such as compression and encryption. It is known for its ease of backup and restoration in VMware and Hyper-V environments. NinjaOne provides strong device management, remote access, and customization capabilities. It boasts effective patch management, monitoring functions, and seamless integration with third-party applications.

Room for Improvement: BDRSuite struggles with time zone challenges affecting vendor support and lacks a comprehensive hardware solution. There are complexities in automated recovery and setup procedures. NinjaOne needs enhancements in its patch management for third-party applications and a more intuitive ticketing system interface. Both solutions would benefit from improved customer support responsiveness.

Ease of Deployment and Customer Service: BDRSuite primarily uses on-premises deployment with some hybrid and cloud options, while NinjaOne offers multiple cloud deployment configurations. BDRSuite's customer service is mixed, often slowed by time zone issues, but maintains adequate technical support. NinjaOne’s customer service is relatively standardized, enhancing its customer interaction quality.

Pricing and ROI: BDRSuite is lauded for flexible licensing and affordability, offering cost savings for small to medium enterprises and showing potential ROI within several months. NinjaOne offers subscription-based pricing, deemed reasonable and negotiable at larger scales, with users valuing its feature-rich offering that boosts productivity through IT management tools.

To learn more, read our detailed BDRSuite Backup & Replication vs. NinjaOne Report (Updated: July 2025).

BDRSuite Backup & Replication vs. NinjaOne

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BDRSuite Backup & Replication

Ranking in MSP Backup

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Backup and Recovery (13th), Disaster Recovery (DR) Software (7th)

NinjaOne

Ranking in MSP Backup

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the MSP Backup category, the mindshare of BDRSuite Backup & Replication is 4.7%, up from 3.7% compared to the previous year. The mindshare of NinjaOne is 13.1%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Redha Benlaksira

Technical Sales Director (Owner) at HSR IT Services SARL

The ability to maintain multiple restore points is critical because it lets customers choose to restore their data to an hour or a day ago

BDRSuite is better than competing solutions because it can protect, back up, and recover data. A feature called live migration allows you to recover the same data in different environments. For example, I can back up the data from a VMware machine and restore it to a Hyper-V. You can also create repositories and back up environments to a cloud platform like GCP and AWS S3 buckets. BDRSuite allows you to back up virtual machines hosted on an EC3 instance or Microsoft 365 mailboxes, SharePoint, etc. The solution allows us to recover data instantly. We can recover all our data in under 15 minutes. In a virtual environment, we can recover a virtual machine and all its data in under 15 minutes. It's the same for a NAS, SAN, or DAS disk. The ability to boot instantly enables customers to maintain their business operations without interruption. BDRSuite's ability to maintain multiple restore points is critical because it gives customers the option to restore their data to an hour or a day ago. They can choose a full, incremental, or synthetic backup. Incremental backup makes sense if you are backing up the same data daily and you want to save space and network resources. It only backs up the differences or updates in every block. I've worked with lots of backup solutions, and BDRSuite is the easiest to use. It's simple to install and create backup jobs. It doesn't require many tasks to install the solution. You can easily back up and restore from one console

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It made it easy for us to handle the daily backup of endpoints."

"I am very pleased with the compression, especially with some of the larger SQL databases that need backup. The amount of compression is impressive."

"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."

"BDRSuite is better than competing solutions because it can protect, back up, and recover data. A feature called live migration allows you to recover the same data in different environments. For example, I can back up the data from a VMware machine and restore it to a Hyper-V."

"The agentless backups are the big selling point on this, as well as being able to send out across sites so that I can do a restore at either of our two locations."

"Because all our servers are hosted on VMware, the VMware backup is the most valuable feature. The integration and backup with VMware are very good."

"It's easy to restore."

"The most valuable features for me are that I can back up the entire virtual machine, but when restoring I can restore at the file level."

More BDRSuite Backup & Replication pros

"Good at managing updates and for remote support."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The software's automation tools have solved critical deployment problems for small businesses."

"The most important aspect of this tool is the security it provides our company."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"It just works as advertised and serves the purpose for which we got it."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

More NinjaOne pros

Cons

"We are still exploring its features, but we want to see more features that we desire over time."

"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."

"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."

"I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup."

"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."

"It would be good to have a volume licensing discount. We're a managed IT service provider, so we're backing up not just our own systems but all our clients'. In that regard, as we grow, we're putting business through Vembu. There is not any specific partner incentive at all. So that would be nice to see."

"Our initial experience with BDRSuite highlighted the need for improved user onboarding materials."

"Vembu's website doesn't clearly state that their software is designed for tape libraries, not standalone drives."

More BDRSuite Backup & Replication cons

"The NinjaOne distribution server is highly dependent on an active directory."

"NinjaOne's reporting module is cumbersome."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The solution could improve by optimizing the internet connection being used."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"I would like to see more scripts for PowerShell commands."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

More NinjaOne cons

Pricing and Cost Advice

"The product is affordable, and we focus on SMBs for our customer base."

"Its price is reasonable as compared to other solutions. There are no additional costs. While increasing the count on the server-side, we have to take care of managing or optimizing the license."

"The product's pricing is of good value. It was much more affordable than the alternative solution to it, which was Veeam. That would be the closest competitor, and between those two, Vembu was much more affordable. It seemed reasonable for what we needed to do."

"We are saving $6,000 every three years versus having another product."

"Pricing is fair enough. What was not clear enough in the documentation on the website was that that you're licensing per CPU socket and you are only licensing on the restore sockets, not the backup sockets. It's a bit technical, but it was very well explained during the demonstration that we had during the evaluation period."

"Its price is fair, and they still allow perpetual licensing, which is extremely important for us. They also have offline licensing. I am not aware of any costs in addition to the standard licensing fees. In terms of the affordability of the solution for businesses with a tight budget, you aren't going to beat it."

"When they changed to the newest version (4.1), they have more VMs allowed on the free version. Before, there were only three VMs allowed on the free version, and if you needed to back up more than three VMs, you had to get the paid version. Now, you can have up to 10 VMs on the free version."

"At the moment, I am doing Vembu for one host. My costs are about $25 USD a month for a single host up to 100 VMs."

More BDRSuite Backup & Replication pricing and cost advice

"We got a pretty good deal. It was fairly affordable."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The product's pricing depends on the number of PCs or devices."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We currently pay $1.20 per device on a monthly basis."

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

87%

Educational Organization

Retailer

Performing Arts

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BDRSuite?

The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.

What is your experience regarding pricing and costs for BDRSuite?

BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...

What needs improvement with BDRSuite?

I had a small problem integrating VMware and Hyper-V when customers used a free VMware license to create VMs. This is a problem because many customers use the free version of VMware. There are also...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

BDRSuite Backup & Replication

August 2025

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August 2025

Also Known As

Vembu BDRSuite

No data available

Overview

BDRSuite by Vembu offers comprehensive and cost-effective Backup and Disaster Recovery software tailored to meet the diverse data protection requirements of Businesses and Service Providers. BDRSuite provides robust backup solutions for a wide range of IT workloads, including virtual machines, servers, endpoints, SaaS applications, cloud VMs, NAS/File Shares, and databases & applications. It offers the flexibility to store backups anywhere and centrally manage the entire backup infrastructure.

BDRSuite is designed to help businesses keep their data secure and ensure it is easily recoverable in the event of data loss or ransomware attacks. With BDRSuite, businesses can achieve reliable data protection and ensure business continuity – all at an affordable price.

Watch BDRSuite Overview

Download BDRSuite's 30-day Free Trial Here.

PRICING DETAILS

VMs, Servers & Cloud Backup at $48 per workload/year (VMware, Hyper-V, KVM, oVirt, Proxmox, Windows, Linux, AWS, Azure, File Share-500 GB)

Endpoint/Workstation Backup at $12 per endpoint/year (Windows, Linux, Mac)

SaaS Backup at $12 per user/year (Microsoft 365, Google Workspace)

DBs & Applications Backup at $72 per application/year (SQL Server, PostgreSQL, MySQL, Microsoft Exchange Server, SharePoint Server)

Vembu Technologies

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola

Status Pros, Mitchell and Company