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Basecamp vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Project Management Software (30th)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"The way to manage cards as a KANBAN, is really easy but when you need to track hundreds of projects, you need to be very clear in which way the things must be completed."
"The most valuable features of the JIRA Portfolio are the ease of use, many developers are familiar with it."
"The graphics and the resolution of the work are very good."
"JIRA has helped us reduce the rate of unseen or undetectable issues in the future. It has also helped us understand the demand overload across the defense team, including capacity and availability, and how we can leverage different teams to ensure overall success."
"We use Jira Portfolio in our organization for issue tracking and task management. We had many projects. We didn't use it much for forecasting, but we did use it a bit for release planning by assigning tasks to releases. We didn't use it for project management or scenario planning; we just used it for tasks."
"The feature that we like the most is that JIRA enables modules. Atlassian provides a lot of products around JIRA, such as compliance for the documentation, BitBucket for the Git version. We are new to these products developed by Atlassian, but they can integrate very easily. Generally, when an editor is developing a solution, they think about integrating with JIRA. When we are looking for any other solution, they plan to easily integrate with JIRA."
"The most valuable feature is the dashboard where we can see all of our projects and apply filters to shortlist those projects."
"Managing product development and managing inter-team communications are also valuable features."
 

Cons

"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"The product presently lacks visualization capabilities"
"We would love to be able to have direct contact with Atlassian. Currently, they are not working directly with West African countries. We are considering using JIRA Align, but when we contact them, they say that as we are in West Africa, they don't directly work with West Africa."
"The query features should improve in JIRA Portfolio. For example, if I would have to create my own queries for looking into something such as what business features we have released last month, or the last three months, I don't know if I can do it. The solution requires a certain level of expertise."
"Some key features like integration, big data warehousing and data modeling need work."
"The solution's look and feel could be a bit more intuitive and user friendly."
"Jira has room for improvement in terms of managing various projects and linking requirements centrally under one project. They could include some add-ons that enable you to link all the requirements and put them into a centralized place. That central place should be restricted to a limited set of users with privileges based on user groups with those rights."
"The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple."
"User experience should be more intuitive. Currently, it's not that intuitive."
 

Pricing and Cost Advice

Information not available
"Portfolio is very expensive, costing on average $2000-3000 per user per month."
"We pay our fees annually, although monthly payments are also available."
"The product is really not very expensive."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a six."
"The pricing continues to get higher."
"The solution is offered at a high cost"
"The price is reasonable"
"We have a license to use JIRA Portfolio, we are not using the free version."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
 

Also Known As

No data available
Portfolio for JIRA
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Basecamp vs. JIRA Portfolio and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.