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Barracuda SecureEdge vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Iboss enhances security, reduces bandwidth and bottlenecks, offering cost efficiency and 15% time savings despite delayed Mac agent.
Sentiment score
7.1
Barracuda SecureEdge enhances user experience and saves costs by reducing overhead with centralized management and a straightforward licensing model.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen a clear, measurable return on investment within the first twelve months of deploying iboss.
cyber security specialist at cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
Considering the security features and centralized management capability it provides, we feel it offers good value for the investment.
network security engineer at a outsourcing company with 11-50 employees
It has enhanced visibility into user activity and helped enforce consistent security policies across different locations.
Senior Technical Support Executive at digital track
I estimate that routing network administration and policy management activities require roughly 30 to 40% less effort than before, allowing our team to focus on higher priority projects rather than day-to-day maintenance.
Network engineer at a outsourcing company with 11-50 employees
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.8
iboss customer support is efficient and knowledgeable but has mixed reviews on response times and communication with engineers.
Sentiment score
6.1
Barracuda SecureEdge's support team is responsive and knowledgeable, providing efficient, timely assistance and effective problem resolution.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
The support team for Barracuda SecureEdge is responsive, knowledgeable, and helpful when troubleshooting issues.
network security engineer at a outsourcing company with 11-50 employees
The engineers have been able to provide useful guidance during troubleshooting and implementation activities.
Network engineer at a outsourcing company with 11-50 employees
The ticketing system is very efficient, and they provide support promptly.
OT Cybersecurity Analyst at a government with 10,001+ employees
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
We rarely need to contact support due to having a strong internal team and a robust product.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Iboss provides rapid scalability with seamless user deployment, efficient traffic handling, and flexible cloud architecture for growing organizations.
Sentiment score
6.0
Barracuda SecureEdge offers scalable, cloud-managed expansion, simplifying administration and supporting user and branch growth effectively.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
The centralized management platform makes it easy to manage growth without significantly increasing administrative effort.
network security engineer at a outsourcing company with 11-50 employees
The centralized cloud management makes it easy to support additional users, locations and security requirements.
Network engineer at a outsourcing company with 11-50 employees
Barracuda SecureEdge has good scalability because it is a cloud-based solution.
Security Practitioner at a tech vendor with 10,001+ employees
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
iboss is highly rated for reliability, with minimal downtime and effective support despite occasional deployment or resource issues.
Sentiment score
8.0
Barracuda SecureEdge is stable and reliable, offering consistent performance in security connectivity with no major reliability issues.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
The platform has provided consistent performance for both security management and remote connectivity.
network security engineer at a outsourcing company with 11-50 employees
It has improved consistent performance for security connectivity and remote access.
Network engineer at a outsourcing company with 11-50 employees
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

Iboss faces challenges with Mac support, data routing inefficiencies, integration, security features, and customer service response times.
Users request better analytics, simpler GUI, deeper integration, and improved automation in Barracuda SecureEdge to enhance operations.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
If Barracuda's security team could provide some use cases on how to secure the remote access of contractors and remote users who are facilitating utilities like energy sectors and water treatment plants, it would give a very good edge to Barracuda's security team.
OT Cybersecurity Analyst at a government with 10,001+ employees
Compared to leading SASE vendors, Barracuda SecureEdge is still evolving and lacks some advanced features and integration depth that may require evaluating for large and global enterprises.
Security Practitioner at a tech vendor with 10,001+ employees
One area where I believe the product could be enhanced is in reporting and analytics, with more customizable dashboards and deeper insight for security and performance monitoring.
network security engineer at a outsourcing company with 11-50 employees
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Setup Cost

iboss offers cost-effective cloud-based solutions with competitive pricing, attracting enterprises with limited budgets due to its extensive features.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
My experience with pricing, setup cost, and licensing is acceptable.
Security Practitioner at a tech vendor with 10,001+ employees
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

Iboss enhances security with seamless integration, threat detection, centralized management, and analytics, ideal for remote and hybrid environments.
Barracuda SecureEdge offers centralized management, enhances security with Zero Trust, secure SD-WAN, and intuitive interfaces, improving efficiency.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The best features that Barracuda SecureEdge offers, in my experience, start with a Secure Web Gateway for internet traffic protection, Zero Trust Network Access, SD-WAN integration, Firewall as a Service, centralized policy and management, remote user security, work-from-home capabilities, branch connectivities plus cloud security, and application-level access control.
Security Practitioner at a tech vendor with 10,001+ employees
It simplified policy management, reduced the time spent on administration and gave us better visibility across all locations.
Network engineer at a outsourcing company with 11-50 employees
The best features Barracuda SecureEdge offers are its centralized cloud-based management, secure remote access capabilities, and ease of deployment.
network security engineer at a outsourcing company with 11-50 employees
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
6th
Ranking in ZTNA as a Service
7th
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st)
Barracuda SecureEdge
Ranking in Cloud Access Security Brokers (CASB)
17th
Ranking in ZTNA as a Service
21st
Ranking in Secure Access Service Edge (SASE)
20th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in ZTNA as a Service
4th
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th)
 

Mindshare comparison

As of July 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.4%, up from 1.8% compared to the previous year. The mindshare of Barracuda SecureEdge is 1.5%, up from 0.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.2%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.2%
iboss3.4%
Barracuda SecureEdge1.5%
Other84.9%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2875869 - PeerSpot reviewer
OT Cybersecurity Analyst at a government with 10,001+ employees
Unified zero-trust platform has secured remote branches and improved daily threat protection
The product has almost covered everything on my side, and no additional things are needed. However, one thing I would add is that because I was in the IT industry before, we are using this product, but I want to get more features in respect to the ICS and OT environment because this ICS environment is a critical environment. OT security is a critical one. Does Barracuda have some use cases in the ICS industry? Because in the ICS industry, remote VPN is very essential. Contractors and legitimate users who are taking remote access from outside the world into the ICS environment are a concern, so I want to know how Barracuda helps us in the ICS environment. I am familiar with the IT side, but I want to know how Barracuda SecureEdge facilitates in an OT environment and whether it supports the ICS security protocol or not. I know about many use cases for Barracuda SecureEdge in the IT industry, but if Barracuda's security could move towards OT cybersecurity, it would be very beneficial. In the ICS industries, remote access is one of the weakest links in the organization, so if Barracuda's security team could provide some use cases on how to secure the remote access of contractors and remote users who are facilitating utilities like energy sectors and water treatment plants, it would give a very good edge to Barracuda's security team. The main focus is on OT and ICS support. Apart from this, it would be beneficial to go more in-depth into the OT and ICS environment and also update the documentation that supports the ICS environment, as ICS has different types of protocols and mechanisms.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
report
Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
906,852 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Outsourcing Company
21%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Barracuda SecureEdge?
I'm not directly involved in the purchasing decision, so I cannot comment on exact pricing figures. However, from an ...
What needs improvement with Barracuda SecureEdge?
The main area for improvement for Barracuda SecureEdge would be more advanced reporting and analytics, additional doc...
What is your primary use case for Barracuda SecureEdge?
My main use case for Barracuda SecureEdge is secure connectivity for branch offices and remote users. We use it to ma...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
 

Also Known As

iBoss Cloud Platform
Barracuda CloudGen Access
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Barracuda SecureEdge vs. Prisma Access by Palo Alto Networks and other solutions. Updated: July 2026.
906,852 professionals have used our research since 2012.