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Barracuda Email Protection vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Office 365 Protection (5th)
Fortra's Clearswift Secure ...
Ranking in Email Security
40th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Barracuda Email Protection is 3.0%, up from 1.7% compared to the previous year. The mindshare of Fortra's Clearswift Secure Email Gateway is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The archiving and search features are very good."
"The solution's most valuable feature is impersonation detection."
"I would rate the solution nine out of ten."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most valuable features are security and ease of use."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
 

Cons

"I would like to see better integration with other products."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The platform's pricing needs improvement."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's graphical user interface (GUI) could be improved visually."
"The product must enable bulk user management."
"The solution's reporting mechanism is a little poor and could be improved."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
 

Pricing and Cost Advice

"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"Price-wise, this product is middle-of-the-road."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"Barracuda licensing model is good."
"The product is expensive."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Construction Company
8%
Manufacturing Company
6%
University
6%
Computer Software Company
23%
Financial Services Firm
16%
Government
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. Fortra's Clearswift Secure Email Gateway and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.