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Barracuda Email Protection vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Office 365 Protection (5th)
Fortra's Clearswift Secure ...
Ranking in Email Security
42nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Email Security category, the mindshare of Barracuda Email Protection is 3.0%, up from 1.8% compared to the previous year. The mindshare of Fortra's Clearswift Secure Email Gateway is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection3.0%
Fortra's Clearswift Secure Email Gateway1.0%
Other96.0%
Email Security
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Barracuda Email Protection are flexibility and customization."
"I would rate the solution nine out of ten."
"The solution's most valuable feature is impersonation detection."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features are security and ease of use."
"The solution is straightforward to set up."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
 

Cons

"I would like to see better integration with other products."
"The solution's graphical user interface (GUI) could be improved visually."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The solution's reporting mechanism is a little poor and could be improved."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"They could simplify the licensing and the pricing."
"The product must enable bulk user management."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"The product is expensive."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Barracuda licensing model is good."
"The price is similar to that of Microsoft 365."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Construction Company
8%
Government
6%
Computer Software Company
16%
Government
12%
Financial Services Firm
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise3
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. Fortra's Clearswift Secure Email Gateway and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.