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Barracuda Email Gateway Defense (Barracuda Essentials) vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Cloud Backup
36th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (52nd), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.5%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Email Gateway Defense (Barracuda Essentials)0.5%
MSP360 Backup1.5%
Other98.0%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails."
"I find Barracuda Essentials' dashboard incredibly valuable as it provides everything I need at a glance."
"Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers."
"It makes it easier for customers to access emails during security incidents."
"If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by making us less prone to several attacks, with malware being our highest return on investment."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by reducing the phishing risk and blocking phishing and business BEC attacks early, resulting in approximately thirty to fifty percent reduction in successful phishing incidents."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by reducing the risk of phishing attacks, which drives down cost exposure as a result of breaches."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is simple to use and easy to configure."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Client-side encryption minimizes worries about data being captured on the back-end."
 

Cons

"They could implement scheduled reporting in the product."
"Enhancements are required on the data transmission front."
"Sometimes there are minor issues that can be frustrating, but not consistently bad."
"Barracuda Email Gateway Defense (Barracuda Essentials) has extensive customization available, which is also the main challenge."
"There Is room for improvement in the quarantine and user interface."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved because the user interface is not very intuitive, especially for new users, and it is not easy to make my own landing page designs."
"One of the areas that needs to be improved in Barracuda Email Gateway Defense (Barracuda Essentials) is the user interface."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved since the DLP is a bit inflexible and cannot handle custom additions."
"The other issue is that I don't like the implementation of the SQL backup."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The product could be more user-friendly."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"It is cheaper compared to other products."
"The product's price is higher than other vendors."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Media Company
25%
Construction Company
12%
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup cost, and licensing is that it is competitive compared to other solutions. They provide costs in a similar manner to their competitors.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning. While it is strong, some advanced and highly targeted ph...
What is your primary use case for Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) is an email filtering gateway for inbound and outbound that integrates with platforms like Microsoft 365 and Google Workspace. Barracuda Email...
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Also Known As

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Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. MSP360 Backup and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.