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Barracuda Email Gateway Defense (Barracuda Essentials) vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (57th), Disaster Recovery (DR) Software (32nd), MSP Backup (6th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.5%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Email Gateway Defense (Barracuda Essentials)0.5%
MSP360 Backup1.5%
Other98.0%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since implementing Barracuda Email Gateway Defense (Barracuda Essentials), we have seen fewer phishing incidents; approximately 80% of phishing attempts have been mitigated."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails."
"It makes it easier for customers to access emails during security incidents."
"I find Barracuda Essentials' dashboard incredibly valuable as it provides everything I need at a glance."
"If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by reducing the risk of phishing attacks, which drives down cost exposure as a result of breaches."
"The most valuable functionality is their robust blocking feature, along with fundamental rules for our environment."
"Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature of MSP360 Backup is its reliability."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The initial setup is very easy. It's not overly complex."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Technical support is very good."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
 

Cons

"Sometimes there are minor issues that can be frustrating, but not consistently bad."
"Barracuda Email Gateway Defense (Barracuda Essentials) has extensive customization available, which is also the main challenge."
"They could implement scheduled reporting in the product."
"There Is room for improvement in the quarantine and user interface."
"Enhancements are required on the data transmission front."
"One of the areas that needs to be improved in Barracuda Email Gateway Defense (Barracuda Essentials) is the user interface."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved because the user interface is not very intuitive, especially for new users, and it is not easy to make my own landing page designs."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The product could be more user-friendly."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The restore time could improve. When we had an issue the restore time was lengthy."
 

Pricing and Cost Advice

"It is cheaper compared to other products."
"The product's price is higher than other vendors."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Media Company
26%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
15%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup cost, and licensing is that it is competitive compared to other solutions. They provide costs in a similar manner to their competitors.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning. While it is strong, some advanced and highly targeted ph...
What is your primary use case for Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) is an email filtering gateway for inbound and outbound that integrates with platforms like Microsoft 365 and Google Workspace. Barracuda Email...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. MSP360 Backup and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.