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Barracuda Email Gateway Defense (Barracuda Essentials) vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
17th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (58th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.4%, up from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Email Gateway Defense (Barracuda Essentials)0.4%
MSP360 Backup1.3%
Other98.3%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes it easier for customers to access emails during security incidents."
"Since implementing Barracuda Email Gateway Defense (Barracuda Essentials), we have seen fewer phishing incidents; approximately 80% of phishing attempts have been mitigated."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by making us less prone to several attacks, with malware being our highest return on investment."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails."
"The most valuable functionality is their robust blocking feature, along with fundamental rules for our environment."
"If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance."
"I find Barracuda Essentials' dashboard incredibly valuable as it provides everything I need at a glance."
"Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by reducing the risk of phishing attacks, which drives down cost exposure as a result of breaches."
"The most valuable feature of MSP360 Backup is its reliability."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The initial setup is very easy. It's not overly complex."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is simple to use and easy to configure."
"Provides connectivity to a lot of different cloud storage solutions."
"I would recommend the solution; it's a very trustworthy solution."
 

Cons

"They could implement scheduled reporting in the product."
"The improvement area for Barracuda Email Gateway Defense (Barracuda Essentials) would be reducing false positives via imported ML transparency and securing logic, along with faster log search and policy sync performance enhancements."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved since the DLP is a bit inflexible and cannot handle custom additions."
"There Is room for improvement in the quarantine and user interface."
"Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, especially in terms of documentation."
"Sometimes there are minor issues that can be frustrating, but not consistently bad."
"Barracuda Email Gateway Defense (Barracuda Essentials) has extensive customization available, which is also the main challenge."
"One of the areas that needs to be improved in Barracuda Email Gateway Defense (Barracuda Essentials) is the user interface."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The other issue is that I don't like the implementation of the SQL backup."
"The solution's pricing is very high."
 

Pricing and Cost Advice

"The product's price is higher than other vendors."
"It is cheaper compared to other products."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Media Company
20%
Financial Services Firm
13%
Construction Company
9%
Insurance Company
7%
Construction Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Barracuda Email Gateway Defense (Barracuda Essentials)?
If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance.
What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago, which worries me for small organizations using Bar...
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved since the DLP is a bit inflexible and cannot handle custom additions. It is either you turn on the group of regulations you wa...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. MSP360 Backup and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.