Try our new research platform with insights from 80,000+ expert users

Barracuda Intronis Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Intronis Backup
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th), MSP Backup (8th)
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (36th)
 

Mindshare comparison

Barracuda Intronis Backup and Unitrends aren’t in the same category and serve different purposes. Barracuda Intronis Backup is designed for Deduplication Software and holds a mindshare of 0.4%, up 0.2% compared to last year.
Unitrends, on the other hand, focuses on Backup and Recovery, holds 0.5% mindshare, up 0.4% since last year.
Deduplication Software
Backup and Recovery
 

Featured Reviews

Gerard Wolters - PeerSpot reviewer
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The superior support from Barracuda in setting up, using, and helping with issues for the product."
"The most valuable feature is the speed of backup, which is very good compared to other solutions."
"It is very stable, and I'm very happy with this solution."
"We perform backup drills to test the functionality, and we don't have any problems."
"Easy, immediate protection for data that is virtually infinitely scalable."
"The product is easy to use."
"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."
"Of all the backup products we have used, this by far is the simplest to install and use."
"I am impressed with the tool's reporting and UniView features."
"Stability-wise, I rate this solution a nine out of ten."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"If you are a large organization, this is a product for you."
"The ability to back up both physical and virtual appliances under one roof."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
 

Cons

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"The search features must be improved."
"It would be nice to have some reports generated on the usage, but it is not essential."
"I would like to see a way to increase space."
"This solution could be improved with offering lower prices at scale."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"Barracuda Backup could use some more integration."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"No appliance update notifications."
"The ability to run just differentials without pulling the full on your archive."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
 

Pricing and Cost Advice

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."
"Its pricing is very reasonable, but it can be reduced."
"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
"What I like best about Barracuda Backup is the licensing model."
"Low, fixed cost with great savings."
"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."
"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Their licensing depended on the number of CPUs you had."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"With respect to cost, my advice is to get what you need."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
report
Use our free recommendation engine to learn which Deduplication Software solutions are best for your needs.
860,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
17%
Real Estate/Law Firm
8%
Non Profit
5%
Computer Software Company
13%
Retailer
10%
Manufacturing Company
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Backup?
The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.
What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Barracuda Backup
No data available
 

Overview

 

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Barracuda Intronis Backup vs. Unitrends and other solutions. Updated: May 2022.
860,711 professionals have used our research since 2012.