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BambooHR vs UKG vs Work.com [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.
reviewer1794996 - PeerSpot reviewer
Centralized management, useful information storage, but can feel clunky
We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a scalable solution. We have not experienced any issues."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"The scalability of BambooHR is good."
"The product is user-friendly."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"The pay policies and approvals are valuable features."
"It is much easier to use and the customer service is better than our previous solution."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The setup process is straightforward."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"Overall, I would rate UKG nine out of ten."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."
 

Cons

"We cannot add more questions to the assessments if we want to."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"The UI needs improvement because it needs to be more user-friendly."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"There are some issues with the job tab under my info where you add the salary."
"BambooHR needs to have more flexibility around performance management."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The product's integration features need improvement."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG could be a little more flexible in some areas."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The tool needs improvement on the configuration side."
"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Comms Service Provider
29%
Educational Organization
9%
Computer Software Company
7%
University
6%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
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Comparisons

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Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
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Overview

 

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