BackupAssist vs NetVault Plus comparison

Why PeerSpot?

BackupAssist and Quest Software are both solutions in the Backup and Recovery category. BackupAssist is ranked #59, while Quest Software is ranked #32 with an average rating of 8.0. BackupAssist holds a 0.8% mindshare in BRS, compared to Quest Software’s 1.0% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,719 Views
2,610 Comparison Views

100% willing to recommend

NetVault Plus

Read 15 NetVault Plus reviews

5,507 Views
4,185 Comparison Views

86% willing to recommend

BackupAssist

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

BackupAssist and NetVault Plus are competing in the data protection solutions category. BackupAssist holds the upper hand in affordability and user satisfaction, while NetVault Plus leads with its advanced features.

Features: BackupAssist provides easy-to-use backup solutions for small to medium businesses, supports cloud and hybrid environments, and includes a range of security tools. NetVault Plus delivers comprehensive data protection across complex IT infrastructures, supports a wide variety of applications and databases, and features a robust catalogue database for efficient data retrieval.

Room for Improvement: BackupAssist could enhance its capabilities for managing complex infrastructures, expand its application support, and improve scalability for larger businesses. NetVault Plus might focus on simplifying its deployment process, reducing initial costs, and enhancing user satisfaction through a more intuitive interface.

Ease of Deployment and Customer Service: BackupAssist is known for straightforward deployment and reliable customer support, ideal for small businesses with limited IT resources. NetVault Plus has a more complex deployment model designed for larger IT infrastructures, with customer service that is well-regarded despite the complexity.

Pricing and ROI: BackupAssist offers competitive setup costs with a strong ROI for small to medium enterprises focused on cost control. NetVault Plus, while requiring a higher initial investment, provides excellent ROI through extensive data protection features, appealing to large organizations with more comprehensive requirements.

To learn more, read our detailed BackupAssist vs. NetVault Plus Report (Updated: September 2026).

Buyer's Guide

BackupAssist vs. NetVault Plus

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

59th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

NetVault Plus

Ranking in Backup and Recovery

32nd

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (21st)

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of NetVault Plus is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetVault Plus	1.0%
BackupAssist	0.8%
Other	98.2%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Now that we are using the solution, we get notified online when our backups are done."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I would definitely recommend this solution to others."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I find BackupAssist very convenient to work on and I really like its user interface."

More BackupAssist pros

"Ultimately, our customers have been happy with the solution."

"NetVault is good for every kind of workload and the backup is very robust."

"It has File and SQL backup, which is the main benefit for us."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"Quest NetVault Plus has a high level of stability."

"The solution allows us to block off our network and only give access to whatever we want."

"We have contacted technical support and they've been very good."

More NetVault Plus pros

Cons

"It stopped doing my backups after I did the last update on it."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Has a few problems working with snapshots time-outs and failed backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"I have never been able to have a solid backup of Office 365 using Quest NetVault; it fails so many times that it is not production-ready."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"I would like to see the option of cloud-based management."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The license expired without any warning and that caused us some problems."

More NetVault Plus cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Construction Company

28%

Comms Service Provider

18%

Financial Services Firm

10%

Manufacturing Company

Construction Company

14%

Outsourcing Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

See all answers

What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

See all answers

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Compared 5% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 3% of the time

Veritas NetBackup vs NetVault Plus

Compared 3% of the time

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Product Reports

Buyer's Guide

BackupAssist

October 2026

Download BackupAssist product report

Buyer's Guide

NetVault Plus

September 2026

Download NetVault Plus product report

Also Known As

No data available

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

BackupAssist vs. NetVault Plus

September 2026

Free Report: BackupAssist vs. NetVault Plus

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