BackupAssist vs NetVault Plus comparison

BackupAssist and Quest Software are both solutions in the Backup and Recovery category. BackupAssist is ranked #63, while Quest Software is ranked #36 with an average rating of 8.0. BackupAssist holds a 0.8% mindshare in BRS, compared to Quest Software’s 1.0% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,982 Views
1,903 Comparison Views

100% willing to recommend

NetVault Plus

Read 15 NetVault Plus reviews

3,869 Views
3,018 Comparison Views

86% willing to recommend

BackupAssist

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

BackupAssist and NetVault Plus are competing in the data protection solutions category. BackupAssist holds the upper hand in affordability and user satisfaction, while NetVault Plus leads with its advanced features.

Features: BackupAssist provides easy-to-use backup solutions for small to medium businesses, supports cloud and hybrid environments, and includes a range of security tools. NetVault Plus delivers comprehensive data protection across complex IT infrastructures, supports a wide variety of applications and databases, and features a robust catalogue database for efficient data retrieval.

Room for Improvement: BackupAssist could enhance its capabilities for managing complex infrastructures, expand its application support, and improve scalability for larger businesses. NetVault Plus might focus on simplifying its deployment process, reducing initial costs, and enhancing user satisfaction through a more intuitive interface.

Ease of Deployment and Customer Service: BackupAssist is known for straightforward deployment and reliable customer support, ideal for small businesses with limited IT resources. NetVault Plus has a more complex deployment model designed for larger IT infrastructures, with customer service that is well-regarded despite the complexity.

Pricing and ROI: BackupAssist offers competitive setup costs with a strong ROI for small to medium enterprises focused on cost control. NetVault Plus, while requiring a higher initial investment, provides excellent ROI through extensive data protection features, appealing to large organizations with more comprehensive requirements.

To learn more, read our detailed BackupAssist vs. NetVault Plus Report (Updated: June 2026).

Buyer's Guide

BackupAssist vs. NetVault Plus

June 2026

Download the complete report

Helped 902,588 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

63rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

NetVault Plus

Ranking in Backup and Recovery

36th

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (22nd)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of NetVault Plus is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetVault Plus	1.0%
BackupAssist	0.8%
Other	98.2%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend this solution to others."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I find BackupAssist very convenient to work on and I really like its user interface."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"Now that we are using the solution, we get notified online when our backups are done."

"I have found that the backups are usually very successful."

More BackupAssist pros

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The main reason I decided to use Quest NetVault was the support for many different platforms."

"It is working fine, and we are able to protect our customer's applications and data across their company with this single solution from Quest."

"The solution allows us to block off our network and only give access to whatever we want."

"If a job is pending, the solution communicates it to us through emails."

"It has File and SQL backup, which is the main benefit for us."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"NetVault is good for every kind of workload and the backup is very robust."

More NetVault Plus pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"Has a few problems working with snapshots time-outs and failed backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The product’s SQL backup plugin needs improvement."

"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."

"NetVault does not have the feature set that Commvault has."

"The license expired without any warning and that caused us some problems."

"The initial setup is a little complex."

"There are command-line limitations. There is not a very strong possibility to work with the command line."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

More NetVault Plus cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Construction Company

27%

Financial Services Firm

16%

Comms Service Provider

12%

Outsourcing Company

Construction Company

15%

Financial Services Firm

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

See all answers

What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

See all answers

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Compared 6% of the time

Commvault Cloud vs NetVault Plus

Compared 5% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 4% of the time

Rubrik vs NetVault Plus

Compared 4% of the time

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Product Reports

Buyer's Guide

BackupAssist

June 2026

Download BackupAssist product report

Buyer's Guide

NetVault Plus

June 2026

Download NetVault Plus product report

Also Known As

No data available

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

BackupAssist vs. NetVault Plus

June 2026

Free Report: BackupAssist vs. NetVault Plus

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