BackupAssist vs NAKIVO Backup & Replication comparison

BackupAssist and Nakivo are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while Nakivo is ranked #11 with an average rating of 9.0. BackupAssist holds a 0.8% mindshare in BRS, compared to Nakivo’s 1.2% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 93 NAKIVO Backup & Replication reviews

6,349 Views
5,333 Comparison Views

99% willing to recommend

BackupAssist

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 8, 2026

BackupAssist and NAKIVO Backup & Replication compete in the data protection market. NAKIVO seems to have the upper hand due to its robust features and positive user feedback, even though BackupAssist offers attractive pricing and support.

Features: BackupAssist supports Windows Server, provides email notifications, and efficient data recovery. NAKIVO offers virtual machine backups, incremental backup, and cloud platform integration. Its advanced replication features stand out in complex virtual environments.

Room for Improvement: BackupAssist could enhance its virtual environment support and expand integration capabilities. Mobile app functionality and more advanced reporting features would also be beneficial. For NAKIVO, improving Office 365 backup speed and addressing limitations on NAS devices could enhance user experience. Expanding block-tracking mechanisms for physical servers would address current user challenges.

Ease of Deployment and Customer Service: NAKIVO provides streamlined deployment and excellent customer support, making it easy to integrate and maintain in various IT infrastructures. BackupAssist offers a straightforward installation and consistent service, yet NAKIVO’s integration and adaptability are often praised.

Pricing and ROI: BackupAssist is cost-effective, with low setup costs providing solid ROI for budget-conscious businesses. NAKIVO, while potentially costlier initially, delivers significant ROI through advanced features and efficiencies, being perceived as a worthwhile investment for long-term benefits.

To learn more, read our detailed BackupAssist vs. NAKIVO Backup & Replication Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. NAKIVO Backup & Replication

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

11th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NAKIVO Backup & Replication	1.2%
BackupAssist	0.8%
Other	98.0%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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EDERLEY TERRERO

Business Consulting at Gestion IT

Has improved customer satisfaction through reliable replication and flexible deployment

NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"Now that we are using the solution, we get notified online when our backups are done."

"I would definitely recommend this solution to others."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I have found that the backups are usually very successful."

More BackupAssist pros

"All in all, a very good company to deal with; I would highly recommend their backup products, as they work extremely well, and the whole product is valuable in every sense of the word."

"The user interface in general is very good. I"

"Nakivo gives users confidence in knowing that if something happens with their application server, exchange server, or other applications, they can recover it easily and quickly."

"The general cost of doing backups has been reduced, and the screenshot verification feature is priceless because I know right when I have an issue."

"It is one of the few products where you feel you are getting value for the ongoing support costs."

"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."

"After weeks of working with Veeam support without any success, I can say it was worth every Euro spent since I have a working solution and can sleep better."

"It's really cheap, and our company saves a significant amount of money on IT backup solutions per year."

More NAKIVO Backup & Replication pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

More BackupAssist cons

"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."

"What must be improved is the response time to technical support requests."

"More statistic options would be a great feature."

"One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

"I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."

"My first thought was maybe the GUI could be improved, although it works."

"From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."

"My first thought was maybe the GUI could be improved, although it works."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."

"Nakivo has a good price-performance ratio."

"Pricing is easy to understand and very affordable."

"It's really cheap, and our company saves a significant amount of money on IT backup solutions per year."

"Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment."

"From the perspective of Indian users, the cost is a little bit high."

"It has a very good price in the market."

"This product provides good value for the price."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	81
Midsize Enterprise	16
Large Enterprise	9

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

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What is your experience regarding pricing and costs for Nakivo?

My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.

See all answers

What needs improvement with Nakivo?

NAKIVO Backup & Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

NAKIVO Backup & Replication

April 2026

Download NAKIVO Backup & Replication product report

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NAKIVO Backup & Replication delivers rapid deployment and intuitive management across environments like Windows, Linux, and NAS. It is known for fast VM recovery, robust data protection, and cloud integration with competitive pricing.

NAKIVO Backup & Replication supports diverse IT landscapes, offering efficient deduplication, offsite backups, and policy-based replication. Its granular file restores, effective compression, and seamless cloud integration make it a preferred choice for minimizing downtime and enhancing business resilience. Users highlight its security measures, flexible deployment options, and automatic backups as core strengths. However, further enhancements in interface refinement, storage array integrations, and broadened support for virtual technologies and physical machine backups could enhance user satisfaction. Users seek improved control over alerts, better reporting capabilities, and optimized deduplication and compression.

What are the key features of NAKIVO Backup & Replication?

Fast VM Recovery: Minimal downtime with quick restore options for virtual machines.
Deduplication & Compression: Efficient data storage through advanced deduplication techniques and compression.
Cloud Integration: Seamless operations with cloud platforms like AWS for flexible backup solutions.
Policy-Based Replication: Automated replication policies ensuring consistent and reliable data backup.
Granular File Restores: Restore specific files without needing full system recovery, saving time and resources.

What benefits should users look for when evaluating NAKIVO Backup & Replication?

Competitive Pricing: Cost-effective solution with robust features.
Ease of Use: Intuitive management for a hassle-free experience.
Reliable Performance: Consistent results in protecting and recovering data.
Strong Support: Responsive customer service catering to user needs.

In industries like technology and finance, NAKIVO Backup & Replication is essential for securing virtual environments such as VMware and Hyper-V. Its deployment on NAS devices and capability for offsite backups to cloud platforms like AWS are appreciated. Organizations utilize it for backup, replication, and recovery of virtual machines using daily and incremental methods, ensuring efficient data protection and disaster recovery processes.

Nakivo

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

BackupAssist vs. NAKIVO Backup & Replication

April 2026

Free Report: BackupAssist vs. NAKIVO Backup & Replication

Find out what your peers are saying about BackupAssist vs. NAKIVO Backup & Replication and other solutions. Updated: April 2026.

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