BackupAssist vs HPE Zerto Software comparison

BackupAssist and Hewlett Packard Enterprise are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0. BackupAssist holds a 0.8% mindshare in BRS, compared to Hewlett Packard Enterprise’s 1.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 98% of Hewlett Packard Enterprise users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

HPE Zerto Software

Read 355 HPE Zerto Software reviews

20,772 Views
11,840 Comparison Views

98% willing to recommend

BackupAssist

HPE Zerto Software

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and BackupAssist compete in data protection and disaster recovery. HPE Zerto Software excels in scalability and data protection, whereas BackupAssist is cost-effective and simple.

Features: HPE Zerto Software includes near-synchronous replication, continuous data protection, and automated failover for comprehensive data protection. Its features suit enterprises requiring rapid recovery and scalability across cloud environments. BackupAssist offers file-level backup, straightforward setup, and cloud backup options, providing reliable data security for small and medium-sized enterprises.

Room for Improvement: HPE Zerto Software could enhance its analytics and reporting features and expand orchestration services. Advanced security integrations would also benefit users. BackupAssist would benefit from more advanced data recovery options, compatibility with diverse systems, and additional security measures.

Ease of Deployment and Customer Service: HPE Zerto Software requires a complex deployment but accommodates large-scale environments with comprehensive support tailored for enterprises. BackupAssist offers straightforward deployment with practical support for less complex environments.

Pricing and ROI: HPE Zerto Software demands a higher upfront investment, justifying its enterprise focus and feature range with substantial ROI through minimized downtime. BackupAssist requires a lower initial investment, appealing to budget-conscious buyers with reliable data protection.

To learn more, read our detailed BackupAssist vs. HPE Zerto Software Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. HPE Zerto Software

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

355

Ranking in other categories

Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of HPE Zerto Software is 1.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
BackupAssist	0.8%
Other	97.3%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I have found that the backups are usually very successful."

"Now that we are using the solution, we get notified online when our backups are done."

"I would definitely recommend this solution to others."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I find BackupAssist very convenient to work on and I really like its user interface."

More BackupAssist pros

"Zerto helps us when our server has an emergency, saving us from needing to go back to a tape or a backup to use that server, and it cuts our downtime in half when we need to recover data."

"I work for a data center solutions company and DR was always the toughest challenge, and when we stumbled upon Zerto 4 years ago it became our standard recommendation in these projects."

"Zerto is the simplest disaster recovery and data recovery solution I've ever deployed, and I've been doing this for 30-plus years."

"Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer."

"Zerto enables us to do sandboxing failovers. You can run tests on a production environment in a sandbox and spin up a copy of your actual production environment in a few hours. When you're done with it, you can click a couple of buttons, and it's all blown away. You don't need to worry about reverting changes or interfering with your on-prem production environments."

"Provides a simple interface for VM DR."

"Zerto is easy to use and the interface is very intuitive."

"In that migration instance we had six terabytes of data that we needed to protect and bring online quickly, and we made the protection group switch and brought the systems back within less than 30 minutes."

More HPE Zerto Software pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Has a few problems working with snapshots time-outs and failed backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

More BackupAssist cons

"The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."

"They have moved to appliances, and the configuration of appliances is a bit complicated."

"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."

"I always get some blowback about the cost. It does not seem too bad to me. We had to upgrade to a premium subscription to get some other features. Maybe a one-size-fits-all option would be better."

"An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads."

"The technical support has room for improvement."

"HPE Zerto Software could evolve to where, instead of me having to push a button, it can detect disasters on the fly and automate disaster detection."

"This solution could be improved by including some sort of compression or de-duplication for the same type of files."

More HPE Zerto Software cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"Zerto is priced high."

"I have heard that it is expensive, but that is not my world."

"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."

"Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries."

"The only negative part that I have seen so far has been the cost. It is kind of pricey, but you get what you pay for. Zerto is a lot faster than other solutions and you get enhanced performance."

"It was pretty appropriate. It was not too cheap, not too expensive. It was just about right."

"Pricing is kind of expensive, but for what we get, it is probably worth it. I know they just had a huge price increase due to the VMware stuff getting expensive, which added about a thousand dollars a month to our bill."

"The cost is one of the only drawbacks of Zerto because it's very high, and the overall impact of the solution on our organization is relatively low. This is why we are trying to figure out if another product could fulfill the same role for cheaper."

More HPE Zerto Software pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

Manufacturing Company

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	92
Midsize Enterprise	94
Large Enterprise	202

Questions from the Community

Ask a question

Earn 20 points

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What is your experience regarding pricing and costs for Zerto?

In terms of pricing, I'll not say HPE Zerto Software is very cheap, and I'll not say that whatever features it provides, it's very highly priced. However, there could be room for negotiation on the...

See all answers

What needs improvement with Zerto?

The documentation is very good. The GUI is kind of an old one. More development on the GUI can be useful for the users.The areas that have room for improvement include the GUI. The other thing is t...

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

HPE Zerto Software

May 2026

Download HPE Zerto Software product report

Also Known As

No data available

Zerto Virtual Replication

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Buyer's Guide

BackupAssist vs. HPE Zerto Software

April 2026

Free Report: BackupAssist vs. HPE Zerto Software

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