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BackupAssist vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
71st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (16th)
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
343
Ranking in other categories
Cloud Migration (1st), Cloud Backup (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.5%, up from 0.2% compared to the previous year. The mindshare of HPE Zerto Software is 2.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
HPE Zerto Software2.1%
BackupAssist0.5%
Other97.4%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
DR
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
An all-in-one and cost-efficient solution that does what it promises
Zerto is very easy to use. Installation is about half an hour, and then it starts protecting the data and VMs. It is not very cumbersome. The UI is built very well. It is fairly self-explanatory. To be able to stand up a product you have never seen in half an hour and get it functioning and protecting speaks to how good the UI and workflow are. Zerto has near-synchronous replication. As a change is made on site A, it gets copied across the network to site B. We are five or six seconds behind production. If I have a heavily used system and I use traditional backups, I could be anywhere from 5 minutes to 23 hours behind. With Zerto, I am single-digit seconds behind. That works well for us. Our disaster recovery test, which used to span an entire week, now takes two days. We used to recover our servers in the first two or three days with a backup product and then test for two days before tearing it all down. Now, we spend half a day on new servers and ensuring things work with networking, etc. We test the next day, and we are done in two days. Across the entire company, we are able to save significant man-hours by shortening the test from a week to two days. We are now doing smaller tests once a month and larger tests once a year. Zerto has reduced our DR testing time by 60% to 70%. We are also able to do more disaster recovery testing. Previously, we were doing it once a year, whereas now, we are doing smaller tests once a month and our large tests once a year. In recovery point objectives, we are single-digit seconds behind. In terms of RTOs, I can recover 350 VMs in 30 minutes. It takes less than several seconds to restore a single VM. From days to 30 minutes for 350 compared to 100 VMs is an incredible time-saving in terms of RTOs and RPOs for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"The customer service and support are excellent."
"Zerto has improved our restoration time and made it easier to test software upgrades. It has simplified tasks like decommissioning a site and replicating virtual machines from one location to another."
"In situations of failback or moving workloads, it saves us hours. If I were to have to move a four or five terabyte machine using something like VMware's virtual copy it has to install on the machine and copy the data over. Then it has to shut the machine down and do a final copy, which means there's a lot of downtime while it's doing the final copy."
"I've used backup solutions like Veeam in the past, but Zerto seemed like a better, faster solution. We adopted Zerto because of the speed, and because we wanted to do everything in-house."
"We're able to replicate all of our data and be able to bring up an entire data center within a matter of minutes, which has become our go-to for our resiliency within both of our data centers."
"Real-time or near real-time replication has been the most valuable feature. Our RTO is generally between six and eight seconds. The impact on our RTO is essential."
"The most valuable aspect of Zerto is the recovery speed."
 

Cons

"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement."
"It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks."
"Zerto's analytics could be more detailed. The analytics report seems to be more difficult to read."
"Outside of disaster recovery, we are looking to leverage HPE Zerto Software for converting from VMware loads to Hyper-V. We have been doing testing and have concerns that support for Hyper-V ending with 9.7."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
"For special situations, there are options within advanced settings. You don't have to dig too far for them, but they're not quite as straightforward."
"Zerto could improve its reporting capabilities."
"The technical support response time has room for improvement."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."
"It is cost-effective."
"Its price is fair. It is very cost-effective compared to the cost of the labor for your workers and associates."
"Its pricing is way better than Veeam."
"The solution is very cost-effective and very easy to set-up but does not compromise on features."
"It's a little bit expensive."
"The pricing is very reasonable."
"It's not the cheapest tool, it's expensive. But it's doing a good job."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise86
Large Enterprise196
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a de...
 

Also Known As

No data available
Zerto Virtual Replication
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about BackupAssist vs. HPE Zerto Software and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.