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BackupAssist vs Catalogic DPX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
66th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
Catalogic DPX
Ranking in Backup and Recovery
73rd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. The mindshare of Catalogic DPX is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
BackupAssist0.7%
Catalogic DPX0.5%
Other98.8%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
it_user292722 - PeerSpot reviewer
Data Center Global SAP Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
We use it to backup some high output critical physical servers, knowing that in case of disaster we could still recover to our VM environment. The user interface needs improvement.
The user interface needs improvement, the selection boxes to select a backup job are very small not adequate for managing 400+ backup jobs, we only see 8 job names in the small scroll window. The scheduler features are lacking, we must edit backup specs to reach the option to change the schedule. The new reporting feature has greatly improved the product, prior to this it was very difficult to have a full view of our backup schedules when scheduling a new job. Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix. We still see a lot of value in the product, but hope that the next few updates will not cause more issues... We wanted a mission critical enterprise solution, and sincerely hope that the future upgrades will bring the product back on track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"Now that we are using the solution, we get notified online when our backups are done."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I find BackupAssist very convenient to work on and I really like its user interface."
"I have found that the backups are usually very successful."
"I would definitely recommend this solution to others."
"By implementing an OVF (docker based) and without any agents on your servers, you’ll get a system which provides you with: Orchestration, Automation DR and Data analytics."
"Catalogic has great features including the ability to P2V from snapvaults, and recently the addition of agent-less backups for Linux."
 

Cons

"Has a few problems working with snapshots time-outs and failed backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix."
"And hearing about all these awesome posibilities, it kind of struck me that this was only possible with NetApp storage."
 

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
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Top Industries

By visitors reading reviews
No data available
Construction Company
17%
Computer Software Company
16%
Comms Service Provider
11%
Educational Organization
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
BEX
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Hendrick Medical, CommonFund, Red-8, Fairfax County Schools, Tectrade, Storage Assessments
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: March 2026.
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