Backbase vs Finastra comparison

Backbase and Finastra are both solutions in the Digital Banking Engagement Platforms category. Backbase is ranked #2, while Finastra is ranked #3 with an average rating of 8.0. Backbase holds a 21.5% mindshare in DBEP, compared to Finastra’s 3.3% mindshare. Additionally, 100% of Finastra users are willing to recommend the solution.

Backbase

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795 Comparison Views

Finastra

Read 1 Finastra review

949 Views
228 Comparison Views

100% willing to recommend

Backbase

Finastra

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Backbase

Ranking in Digital Banking Engagement Platforms

2nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Finastra

Ranking in Digital Banking Engagement Platforms

3rd

Average Rating

8.0

Number of Reviews

Ranking in other categories

Core Banking Software (5th), Loan Management Software (1st)

Mindshare comparison

As of January 2026, in the Digital Banking Engagement Platforms category, the mindshare of Backbase is 21.5%, up from 20.9% compared to the previous year. The mindshare of Finastra is 3.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Banking Engagement Platforms Market Share Distribution
Product	Market Share (%)
Backbase	21.5%
Finastra	3.3%
Other	75.2%

Digital Banking Engagement Platforms

Featured Reviews

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Vidhyambika Hareendran

Senior Test Engineer in Payments and Trade Domain at a tech vendor with 10,001+ employees

Have worked on long-term trade finance projects and efficiently validated transaction reports

When we face any issues, we raise a ticket to Finastra, and then we track it, depending on the issues, using a separate tracking portal on a daily or weekly basis based on severity and priority. For the support team, I would give them a score of eight out of ten.

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Transportation Company

Computer Software Company

Outsourcing Company

Financial Services Firm

27%

Real Estate/Law Firm

Healthcare Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Finastra?

I'm working for a client using Finastra, so I'm not exactly aware of the license cost as that is handled by a different team.

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What needs improvement with Finastra?

In terms of support quality and speed, they support us well, but in recent releases, we found some unusual bugs generated, which we have raised, especially regarding alignment issues.

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What is your primary use case for Finastra?

We mainly use Finastra for trade and finance, initiating LCs and documentary collections, and we validate postings and report validations. I'm part of the testing team and not involved in the deplo...

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Comparisons

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Compared 56% of the time

Temenos Infinity vs Backbase

Compared 21% of the time

Oracle Banking Digital Experience vs Backbase

Compared 8% of the time

EdgeVerve Finacle vs Backbase

Compared 7% of the time

Liferay Digital Experience Platform vs Backbase

Compared 4% of the time

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FIS Commercial Lending Suite vs Finastra

Compared 39% of the time

Temenos Transact vs Finastra

Compared 17% of the time

Temenos Infinity vs Finastra

Compared 13% of the time

Oracle FLEXCUBE vs Finastra

Compared 10% of the time

Mambu vs Finastra

Compared 6% of the time

More Finastra Competitors

Also Known As

Portal Suite

No data available

Overview

People expect flawless digital journeys - provide that, or your customers will just leave. But with the Backbase platform, your bank can surpass expectations and become a beloved part of people’s daily lives.

Backbase

At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem.

Finastra

Sample Customers

ABN AMRO, Barclays, CheBanca!, Sberbank, Fidelity, Hiscox, Legal & General, Bank Hapoalim, PZU, Postfinance and Al Rajhi Bank

IFIC Bank, Ecobank, Natixis, Silvergate Bank, Commencement Bank, Itau BBA, Commonwealth Bank of Australia

See our list of best Digital Banking Engagement Platforms vendors.

We monitor all Digital Banking Engagement Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.