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Azure Site Recovery vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.
Sentiment score
7.0
HPE Zerto provides significant ROI by reducing downtime, optimizing resources, and eliminating extra hardware costs for users.
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
 

Customer Service

Sentiment score
6.4
Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.
Sentiment score
7.6
HPE Zerto Software support is praised for responsiveness and expertise, despite occasional communication gaps and slightly impacted response times.
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.
We primarily rely on our Cloud Support Partner for support.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
 

Scalability Issues

Sentiment score
7.7
Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.
Sentiment score
7.5
HPE Zerto Software efficiently scales to diverse needs, offers flexible licensing, and integrates well with multiple environments.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Scalability is provided because they are offering 99.95% availability.
Azure Site Recovery is a very scalable product and service mechanism.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
 

Stability Issues

Sentiment score
7.7
Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.
Sentiment score
8.0
HPE Zerto Software is praised for stability, reliability, efficient workload handling, seamless integration, and rapid support resolution.
The system did go down a couple of times, which impacted our operations.
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
 

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.
HPE Zerto Software needs improved documentation, reporting, multi-tier support, alerting, integration, UI, backup, hypervisor support, and disaster recovery.
If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Currently, Azure Site Recovery does not support shared disk options.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
 

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.
HPE Zerto Software offers VM-based pricing with perpetual or subscription licenses, praised for disaster recovery despite potential high costs.
It was not the expensive part of our costs.
A major advantage is that you do not want to pay any more for huge costs to build a DR site.
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
 

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.
Zerto offers real-time replication, user-friendly management, and compatibility with AWS and Azure for effective disaster recovery and data management.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Disaster Recovery as a Service (3rd)
HPE Zerto Software
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
340
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (2nd), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
The time-saving aspects allow us to write PowerShell scripts to automate failover processes
First of all, we initially faced a challenge as Azure Site Recovery was not supporting shared disk options on SQL clusters with VMs, which are important for a Windows cluster mode. Additionally, the setup is quite easy, only requiring the creation of a vault. Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
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861,390 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Insurance Company
7%
Computer Software Company
23%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...
 

Also Known As

No data available
Zerto Virtual Replication
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Azure Site Recovery vs. HPE Zerto Software and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.