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Azure Site Recovery vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery offers time and cost efficiency, justifying its expense with enhanced reliability over traditional secondary data centers.
Sentiment score
8.0
<p>Infrascale Backup &amp; Disaster Recovery boosts ROI with rapid recovery, cost reduction, increased profitability, and enhanced IT efficiency.</p>
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
 

Customer Service

Sentiment score
5.8
Azure Site Recovery's support is mixed, praised for knowledge but criticized for slow responses and complex ticket processes.
Sentiment score
8.5
<p>Infrascale's Backup &amp; Disaster Recovery service boasts responsive, proactive support with knowledgeable staff, quick resolutions, and user satisfaction.</p>
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
Issues frequently require escalation.
We primarily rely on our Cloud Support Partner for support.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
 

Scalability Issues

Sentiment score
7.4
Azure Site Recovery offers scalable, efficient server management across industries, rated 7-10 for resource flexibility and adaptability.
Sentiment score
6.7
Infrascale Backup offers scalable, efficient management but may need upgrades for hardware and capacity during significant growth.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Azure Site Recovery is a very scalable product and service mechanism.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
7.6
Azure Site Recovery is highly rated for stability, reliability, and performance, with minimal downtime and integration challenges.
Sentiment score
8.5
Users find Infrascale Backup reliable with minimal issues; responsive support and improved usability enhance overall satisfaction.
The system did go down a couple of times, which impacted our operations.
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Azure Site Recovery requires improved error logging, competitive pricing, better replication, enhanced scalability, security, integration, and simplified deployment.
Users seek improved pricing clarity, bandwidth control, security, integration, dashboard functionality, intuitive interface, SSDs, and flexible licensing.
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Moreover, it does not support services like AppConfig or App Services.
there weren't any significant problems with Azure Site Recovery.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

Azure Site Recovery pricing varies with usage, and costs range, requiring adjustments due to frequent Microsoft restructuring.
Infrascale's pricing is competitive and flexible, though users find the licensing structure complex and occasionally higher than competitors.
It was not the expensive part of our costs.
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

Azure Site Recovery offers efficient disaster recovery, scalability, security, and seamless integration, with strong performance and cost-effective infrastructure solutions.
Infrascale offers easy, rapid disaster recovery with robust features like fast VM boot-up, centralized management, and strong data protection.
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
 

Categories and Ranking

Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
9th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Backup and Recovery (64th), Cloud Backup (48th), Disaster Recovery (DR) Software (28th), SaaS Backup (40th)
 

Mindshare comparison

As of May 2025, in the Disaster Recovery as a Service category, the mindshare of Azure Site Recovery is 23.9%, up from 24.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 3.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
The time-saving aspects allow us to write PowerShell scripts to automate failover processes
First of all, we initially faced a challenge as Azure Site Recovery was not supporting shared disk options on SQL clusters with VMs, which are important for a Windows cluster mode. Additionally, the setup is quite easy, only requiring the creation of a vault. Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective. Microsoft frequently restructures their pricing, causing us to adjust packages and subscriptions, whic...
What needs improvement with Azure Site Recovery?
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages. The support help desk needs to improve escalation procedures. Azure ( /products...
What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Azure Site Recovery vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.