Azure Site Recovery vs Infrascale Backup &amp; Disaster Recovery comparison

Azure Site Recovery vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.

Sentiment score

6.2

Infrascale Backup & Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.

Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.

Client Relationship Manager at Infomag

Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

No quotes available

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

Customer Service

Sentiment score

6.4

Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.

Sentiment score

7.4

Infrascale Backup & Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.

During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.

Chief Technology Officer at a insurance company with 51-200 employees

Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.

IT Manager at NTT DATA

We primarily rely on our Cloud Support Partner for support.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.

President at a media company with 11-50 employees

Their average mean time to resolve open tickets is an hour.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.

Hans Seidl

President at LET US DEAL WITH IT, LLC

Scalability Issues

Sentiment score

7.7

Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.

Sentiment score

5.5

Infrascale Backup & Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.

I would rate the scalability of Azure Site Recovery as a nine out of ten.

Chief Technology Officer at a insurance company with 51-200 employees

Scalability is provided because they are offering 99.95% availability.

IT Manager at NTT DATA

Azure Site Recovery is a very scalable product and service mechanism.

For more quotes and insights, download the Azure Site Recovery report

Client Relationship Manager at Infomag

One person can manage hundreds and hundreds of endpoints without any issues.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Stability Issues

Sentiment score

7.7

Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.

Sentiment score

7.5

Infrascale Backup & Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.

The system did go down a couple of times, which impacted our operations.

Chief Technology Officer at a insurance company with 51-200 employees

I would rate the stability of Azure Site Recovery at eight to nine out of ten.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

I would rate the stability a ten out of ten.

President at IT1 Service

There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.

Infrascale Backup & Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.

If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.

IT Manager at NTT DATA

There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.

Client Relationship Manager at Infomag

Currently, Azure Site Recovery does not support shared disk options.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

Many customers do not rely on just one cloud provider and want to work with multiple clouds.

President at a media company with 11-50 employees

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.

It was not the expensive part of our costs.

Chief Technology Officer at a insurance company with 51-200 employees

A major advantage is that you do not want to pay any more for huge costs to build a DR site.

IT Manager at NTT DATA

The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.

For more quotes and insights, download the Azure Site Recovery report

Client Relationship Manager at Infomag

To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.

President at IT1 Service

We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.

Gregory Lemmon

Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd

The per-terabyte pricing is very competitive compared to the others.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.

Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.

Senior Infrastructure Engineer at MIC Global

Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.

Client Relationship Manager at Infomag

The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.

For more quotes and insights, download the Azure Site Recovery report

Chief Technology Officer at a insurance company with 51-200 employees

Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.

President at a media company with 11-50 employees

What I like the most about it is that backups and restores are simple, straightforward, and clean.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Categories and Ranking

Azure Site Recovery

Ranking in Disaster Recovery as a Service

3rd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

6th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (27th), Cloud Backup (24th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)

Mindshare comparison

As of March 2026, in the Disaster Recovery as a Service category, the mindshare of Azure Site Recovery is 11.7%, down from 23.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Azure Site Recovery	11.7%
Infrascale Backup & Disaster Recovery	5.0%
Other	83.3%

Disaster Recovery as a Service

Featured Reviews

Long-term user praises cost savings and reliability of disaster recovery solutions

IT Manager at NTT DATA

There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.

Read full review

Hans Seidl

President at LET US DEAL WITH IT, LLC

Backups and restores are easy and we can do on-site disaster recovery within minutes

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

Read full review

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Computer Software Company

10%

Insurance Company

University

Healthcare Company

15%

Construction Company

14%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Azure Site Recovery?

A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.

What needs improvement with Azure Site Recovery?

The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...

What is your primary use case for Azure Site Recovery?

My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Azure Site Recovery

Download Azure Site Recovery product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

No data available

Infrascale Platform

Overview

Help your business to keep doing business - even during major IT outages. Azure Site Recovery offers ease of deployment, cost effectiveness, and dependability. Deploy replication, failover, and recovery processes through Site Recovery to help keep your applications running during planned and unplanned outages. Site Recovery is a native disaster recovery as a service (DRaaS), and Microsoft been recognized as a leader in DRaaS based on completeness of vision and ability to execute by Gartner in the 2018 Magic Quadrant for Disaster Recovery as a Service.

Microsoft

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Azure Site Recovery vs. Infrascale Backup & Disaster Recovery