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Azure Site Recovery vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.
Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Client Relationship Manager at Infomag
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
Senior Infrastructure Engineer at MIC Global
 

Customer Service

Sentiment score
6.4
Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.
Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
Chief Technology Officer at a insurance company with 51-200 employees
Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.
IT Manager at NTT DATA
We primarily rely on our Cloud Support Partner for support.
Senior Infrastructure Engineer at MIC Global
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.7
Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.
Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Chief Technology Officer at a insurance company with 51-200 employees
Scalability is provided because they are offering 99.95% availability.
IT Manager at NTT DATA
Azure Site Recovery is a very scalable product and service mechanism.
Client Relationship Manager at Infomag
 

Stability Issues

Sentiment score
7.7
Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.
Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
The system did go down a couple of times, which impacted our operations.
Chief Technology Officer at a insurance company with 51-200 employees
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
Senior Infrastructure Engineer at MIC Global
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.
Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.
IT Manager at NTT DATA
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Client Relationship Manager at Infomag
Currently, Azure Site Recovery does not support shared disk options.
Senior Infrastructure Engineer at MIC Global
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
 

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.
Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
It was not the expensive part of our costs.
Chief Technology Officer at a insurance company with 51-200 employees
A major advantage is that you do not want to pay any more for huge costs to build a DR site.
IT Manager at NTT DATA
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
Client Relationship Manager at Infomag
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
 

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.
Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Senior Infrastructure Engineer at MIC Global
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
Client Relationship Manager at Infomag
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
Chief Technology Officer at a insurance company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
 

Categories and Ranking

Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Disaster Recovery as a Service
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
 

Mindshare comparison

As of December 2025, in the Disaster Recovery as a Service category, the mindshare of Azure Site Recovery is 16.5%, down from 21.6% compared to the previous year. The mindshare of Commvault Cloud is 9.0%, down from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Market Share Distribution
ProductMarket Share (%)
Azure Site Recovery16.5%
Commvault Cloud9.0%
Other74.5%
Disaster Recovery as a Service
 

Featured Reviews

AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Insurance Company
7%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Azure Site Recovery vs. Commvault Cloud and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.