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Azure Key Vault vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Azure Key Vault offers cost-effective security, regulatory compliance, and streamlined secret management, reducing internal development efforts and enhancing operations.
Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
By the second month, we started seeing the benefits and achieved a return on investment.
 

Customer Service

Sentiment score
6.7
Azure Key Vault offers reliable support, though reaching specific experts can be challenging despite Microsoft's helpful advisory services.
Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
I have a strong relationship with Microsoft since we are one of their best clients in Spain.
The skill level of the support staff is also questionable.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.5
Azure Key Vault excels in scalability, meeting diverse organizational needs and adapting well to different platforms and environments.
Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
8.4
Azure Key Vault is highly dependable and stable, though some users note rare access issues and occasional performance decreases.
Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
 

Room For Improvement

Azure Key Vault requires enhanced accessibility, improved security, scalable pricing, and better user support for diverse business needs.
CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
My security area wants to rotate passwords every day, every week, or every month, depending on the services.
One of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance.
The skill level of the support staff is also questionable.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
 

Setup Cost

Enterprise users have mixed views on Azure Key Vault pricing; it's seen as both cost-effective and expensive with high transaction volumes.
CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
I would classify it as low priced.
We are planning to buy protection for Entra.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
 

Valuable Features

Azure Key Vault provides secure, scalable management of secrets and keys with seamless Azure integration and user-friendly features.
CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
All secrets are in the Key Vault, and access is managed by the integrated management in ITT, which Azure provides to the services.
It also helps me increase my security posture and assists with regulatory and compliance requirements.
Primarily, I use the Key Vault for storing multiple SSL certificates and handling other related tasks.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
 

Categories and Ranking

Azure Key Vault
Ranking in Enterprise Password Managers
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
49
Ranking in other categories
Certificate Management Software (1st), Microsoft Security Suite (17th)
CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
 

Mindshare comparison

As of May 2025, in the Enterprise Password Managers category, the mindshare of Azure Key Vault is 20.8%, down from 27.1% compared to the previous year. The mindshare of CyberArk Identity is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
Secret storage and certificate management have been streamlined
I am not on the developer's end. I am primarily the main infrastructure person. I'm not sure what needs improvement. Sometimes, we face issues that the support team is not aware of, necessitating investigation from their end. For example, one of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance. Improvements can be made in this area, however, it's understandable that not everything can be perfect.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Azure Key Vault or AWS Secrets Manager?
Azure Key Vault is a SaaS solution. You can easily store passwords and secrets securely and encrypt them. Azure Key Vault is a great solution to ensure you are compliant with security and governanc...
What do you like most about Microsoft Azure Key Vault?
With Azure Key Vault, we can generate our own keys and then import them inside the system, which provides a higher level of security than provider-managed keys.
What is your experience regarding pricing and costs for Microsoft Azure Key Vault?
The setup cost is low, as my usage is not extensive. I would classify it as low priced.
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
 

Also Known As

Microsoft Azure Key Vault, MS Azure Key Vault
Idaptive
 

Overview

 

Sample Customers

Adobe, DriveTime, Johnson Controls, HP, InterContinental Hotels Group, ASOS
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Azure Key Vault vs. CyberArk Identity and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.