ManageEngine OpManager and Azure Bastion compete in IT management and remote access domains. Azure Bastion has an edge with its comprehensive security for remote access, despite ManageEngine OpManager's strong pricing and support.
Features: ManageEngine OpManager focuses on network performance monitoring, providing automated alerts and real-time visibility for enhanced IT management. It also integrates seamlessly with various network devices. Azure Bastion is noted for secure RDP and SSH connectivity directly through the Azure portal, eliminating public IP exposure, and integrates effortlessly with other Azure services.
Room for Improvement: ManageEngine OpManager could enhance its user interface for an improved user experience and offer advanced automation features. It might also focus on increasing the scalability for large enterprises. Azure Bastion could benefit from more flexible pricing options and faster setup guides. Additionally, extended support for non-Azure environments could widen its usability.
Ease of Deployment and Customer Service: ManageEngine OpManager offers an easy deployment process with intuitive configuration and dependable customer service, often recognized for its deployment assistance. Azure Bastion simplifies remote access with zero client-side installation, being a fully managed service, and aligns well with Azure services but may require more intricate initial setup.
Pricing and ROI: ManageEngine OpManager generally has a more accessible setup cost, offering balanced ROI through its network management features. Azure Bastion, while having higher initial expenses due to integration within the Azure ecosystem, justifies costs with robust security and convenience, providing significant ROI, especially for enterprises focusing on secure remote access.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
We usually get backup within two hours.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
I would give nine points out of ten for ManageEngine OpManager's technical support.
The rating for support would be six out of ten for ManageEngine OpManager.
More support is needed, especially on weekends.
It is designed to provide access over a private network without hitting the internet.
Scalability is needed more in automation and AI functionalities.
Azure Bastion is stable.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
It offers a secure platform to access resources over a private network without hitting the internet.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The dashboard is unique and user-friendly.
| Product | Market Share (%) |
|---|---|
| ManageEngine OpManager | 1.5% |
| Azure Bastion | 0.2% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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