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AWS Transfer for SFTP [EOL] vs IBM Sterling File Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Transfer for SFTP [EOL]
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
IBM Sterling File Gateway
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Managed File Transfer (MFT) (3rd)
 

Featured Reviews

Kyle Titus - PeerSpot reviewer
Chief Technology Officer at Revio
Always works, handles all types of load, and allows us to have S3 files as storage
Its cost needs improvement. In addition, there could be a universal client that works on all desktops. There could be client software that you use to connect to the server. Generally, AWS doesn't provide one for you, so you have to use either your CLI, maybe your SSH CLI, or use some kind of desktop solution. I had to find a desktop app from a third party to run this. Our clients also do the same everywhere else, so it would be nice if the SFTP Gateway solution came with a client that anyone could download on their Mac, Windows, or any other machine.
DB
CEO at Logic Systech Pvt Ltd
Has supported consistent deployments and automation but needs better reporting and tracking
The disadvantages I see in IBM Sterling File Gateway include price and reporting. Reporting is not very easy. If 10 people are putting file transfer using this protocol, determining who did what file transfer, how long it took, what encryption was done, and whether it was accessed by somebody or whether it was fully done without any retrial is difficult. Reporting is a big problem in IBM tool, according to our customers' complaints. When there is an audit requiring proof that a file has gone in a secure way, most customers have not been able to prove it. Additionally, when there is a large file transfer which has to be done in multiple pieces because of bandwidth restriction, they have not been able to do splitting. The splitting was not possible during file transfer. Many customers have asked if they can split the file and then send it, or pick and choose and send it from a large file. It was also found that it was hogging the bandwidth whenever it was doing file transfer. Ultimately, we ended up selling HP also. The tracking and monitoring features of IBM Sterling File Gateway present some challenges, particularly with tracking, monitoring and compliance issues which RBI is asking for. While it was possible to address these issues, it required an expert to figure it out. When expertise business activity is required, it costs money to customers who are not willing to pay. Regarding future features to make it more competitive, automation email could be one feature I recommend where once the file transfer is done, an email or log should be created for the admin person confirming successful completion. Second is 24/7 support in case of any issues. IBM has never been able to give round-the-clock support whereas customers can ship files even at midnight. Our support is also based on support from IBM. The third improvement area could be automation release notes. IBM has never given us or customers notifications when a new release or patch has come. Whenever a patch is released, an email should go to the buyer or user and to the reseller so they can sync up whether to upgrade the patch or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good data recovery."
"Being able to have the S3 files as storage is most valuable. We can use S3 as storage instead of an SFTP server or a machine."
"The solution has helped with collaboration in our organization."
"I have found almost all the features valuable."
"One feature that we appreciate or use for multiple customers is the routing channel."
"Scalability is fine."
"I really like its offer of a system and business process that handles inbound and outbound transactions."
"The most valuable aspect is that it has good functionality."
"It's highly configurable, there is no need for standalone scripting."
"It offers easy utilization of resources for smooth transfers."
"This product has been a leader in the field of secure file exchange."
 

Cons

"Could be more automated, particularly for file transfers."
"Its cost needs improvement. In addition, there could be a universal client that works on all desktops."
"The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled."
"Based on my experience, there's some room for improvement. We're currently using version 6.1.1, which has a limitation where files are purged after seven days. We have to restart the purge count manually through our standard procedure. This issue should be resolved in the latest version."
"The admin console needs some work."
"Reporting is not very easy. If 10 people are putting file transfer using this protocol, determining who did what file transfer, how long it took, what encryption was done, and whether it was accessed by somebody or whether it was fully done without any retrial is difficult."
"The automation part is somewhat limited."
"I would like to see auto-deployment without service disruptions."
"Reporting is not very easy. If 10 people are putting file transfer using this protocol, determining who did what file transfer, how long it took, what encryption was done, and whether it was accessed by somebody or whether it was fully done without any retrial is difficult."
"The number of failed files number increases with high workflow so that needs improvement."
"We need REST APIs or other tools to create that listening producer."
 

Pricing and Cost Advice

"It's $249 per month per instance. It's not great; it's pretty pricey. We've got multiple users on that one instance. If we had to build it by hand, we would win on cost there, but obviously, there is effort and time. In terms of the additional costs, they do have some specific pricing, but for our use case, we don't end up going over $249. They do specify in their pricing what they're charging for."
"The solution's pricing is reasonable."
"There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution is priced well. However, they need to review the pricing model because if you look at any other competitors, such as GlobalSCAPE, they do pricing based on the components and what you select. With this solution you have a monolithic application which you need to buy, there is no component level price discount."
"It's reasonably priced at $800,000."
"I do know that it's generally considered expensive, but it's also widely used across corporate organizations due to its robust protocol communication, secure file transfer capabilities, and integration features. Although there are other tools on the market, IBM Sterling File Gateway stands out for its unique options and cloud compatibility, which offers future benefits, particularly in avoiding data storage issues."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
31%
Manufacturing Company
9%
Insurance Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM Sterling File Gateway?
The cost-effectiveness of IBM Sterling File Gateway was a major factor in our decision to use it, in comparison to the higher costs associated with DataPower.
What needs improvement with IBM Sterling File Gateway?
The disadvantages I see in IBM Sterling File Gateway include price and reporting. Reporting is not very easy. If 10 people are putting file transfer using this protocol, determining who did what fi...
What is your primary use case for IBM Sterling File Gateway?
I have been dealing with IBM Sterling File Gateway for some time, and we have sold to about six customers across India with the help of IBM. One large bank which we have sold this solution to is SB...
 

Overview

 

Sample Customers

Myriota, FINRA, Celgene, Kontor New Media, Belong, ThinkCX, BluTV
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