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AWS Identity and Access Management vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
AWS IAM boosts productivity with automation, efficient access, scalability, and security, offering significant ROI despite some cost drawbacks.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
AWS Identity and Access Management ensures security and allows for scalable application deployment.
AWS cloud operations manager at a manufacturing company with 11-50 employees
It saves time by not requiring extensive manual setup.
Full-stack Developer / AWS Architect at Mantiqh Technologies
I believe AWS provides significant ROI by reducing infrastructure costs and improving scalability and business agility.
AWS Solutions Architect at TechBiz Global
 

Customer Service

Sentiment score
5.7
AWS Identity and Access Management is intuitive; most users manage internally, avoiding paid tech support and using documentation.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
Responses from AWS engineers aren't always direct, so when urgent issues occur, I manage them immediately and prioritize solutions.
AWS Solutions Architect at TechBiz Global
We never had to reach AWS tech support in order to help us with that.
Data Platform Engineer at a tech services company with 1,001-5,000 employees
The service is straightforward, and I haven't encountered much complexity.
Senior Engineer AWS DevOps at Tiger Analytics
 

Scalability Issues

Sentiment score
6.1
AWS IAM is scalable and integrates well but needs improved centralized permissions and auto-scaling for large organizations.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
Scalability in AWS is significantly easier compared to on-premise solutions.
Lead Admin Systems at a financial services firm with 10,001+ employees
I implemented centralized and scalable solutions to improve larger setups.
AWS Solutions Architect at TechBiz Global
We can easily add multiple users and create new roles as needed, and changes are reflected immediately.
Senior Engineer AWS DevOps at Tiger Analytics
 

Stability Issues

Sentiment score
7.2
AWS Identity and Access Management is highly stable, securing networks effectively, with minor performance issues quickly resolved.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
It was initially tough to identify the cause, yet by simplifying user management and utilizing group roles, I have managed to solve these issues.
AWS Solutions Architect at TechBiz Global
AWS Identity and Access Management is designed to keep networks secure by ensuring only authorized users can access necessary data.
AWS Engineer at Unemployed
AWS Identity and Access Management is very stable.
AWS cloud operations manager at a manufacturing company with 11-50 employees
 

Room For Improvement

AWS IAM needs a user-friendly interface, better permissions, scalable integration, and improved tracking for enhanced security and efficiency.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes.
Lead Admin Systems at a financial services firm with 10,001+ employees
It would also be helpful to enhance features like Role-Based Access Control, auto-scaling, and the ability to handle higher user demands better.
AWS Engineer at Unemployed
Currently, we can create groups for different access levels, but having predefined categories would make organizing and managing access easier.
Full-stack Developer / AWS Architect at Mantiqh Technologies
 

Setup Cost

AWS IAM offers free access management, though cost comparisons with Azure can influence decision-making for some users.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
Azure is often chosen for cost-efficiency.
Senior Engineer AWS DevOps at Tiger Analytics
Initial setups do not require significant capital expenditures, making it advantageous for organizations to utilize AWS services.
AWS Solutions Architect at TechBiz Global
IAM is free to use, and we don't incur any additional setup costs.
Full-stack Developer / AWS Architect at Mantiqh Technologies
 

Valuable Features

AWS Identity and Access Management enhances security and efficiency with multifactor authentication, customizable policies, and streamlined role-based access control.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
Its role-based access control enhances security by allowing me to assign specific permissions to users, which helps in managing access and maintaining cost control.
AWS cloud operations manager at a manufacturing company with 11-50 employees
Specific permissions can be given to users, allowing tailored access to instances and S3 buckets.
AWS Engineer at Unemployed
The alternative method using AWS Identity and Access Management role provides least privilege access to S3 buckets, allowing precise control over permissions.
Lead Admin Systems at a financial services firm with 10,001+ employees
 

Categories and Ranking

AWS Identity and Access Man...
Ranking in Identity Management (IM)
7th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
Cloud Resource Access Management (4th)
Symantec Identity Governanc...
Ranking in Identity Management (IM)
25th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (11th)
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of AWS Identity and Access Management is 0.5%, up from 0.1% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
AWS Identity and Access Management0.5%
Symantec Identity Governance and Administration1.7%
Other97.8%
Identity Management (IM)
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
IAM improves cloud security management with hybrid network capabilities and global role access
In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security teams work on policies and scripts for creating generic AWS Identity and Access Management roles. If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes. Storage gateway creation has limitations, allowing maximum of 50 SMB file shares per gateway. While it is costly to access S3 buckets via AWS Identity and Access Management role through storage gateway, companies invest in this for enhanced data security, particularly in financial sectors where data integrity is crucial. There is an ongoing issue where files are sometimes sent twice to S3 buckets, despite MoveIt logs showing single transmission. As a workaround, Lambda functions are implemented with a five-minute delay before processing files to downstream applications.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Performing Arts
10%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with AWS Identity and Access Management?
In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security ...
What is your primary use case for AWS Identity and Access Management?
When attempting to access Windows UNC paths from MoveIt, it will request user ID and access. For instance, if ITS-MoveIt is the local user utilized during installation, that particular user should ...
What advice do you have for others considering AWS Identity and Access Management?
The AWS Identity and Access Management Access Analyzer is not utilized in our implementation. The policy simulator feature is also not being used. Information about the pricing aspect of AWS Identi...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

No data available
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank
Acciona, Core Blox, DBS
Find out what your peers are saying about AWS Identity and Access Management vs. Symantec Identity Governance and Administration and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.