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AWS Elastic Disaster Recovery vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
AWS Elastic Disaster Recovery offers cost-effective integration and protection, reducing downtime and expenses without needing additional hardware.
Sentiment score
8.0
<p>Infrascale Backup &amp; Disaster Recovery boosts ROI with rapid recovery, cost reduction, increased profitability, and enhanced IT efficiency.</p>
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
 

Customer Service

Sentiment score
8.0
AWS Elastic Disaster Recovery receives praise for excellent customer service, effective issue resolution, and timely enterprise-level support.
Sentiment score
8.5
<p>Infrascale's Backup &amp; Disaster Recovery service boasts responsive, proactive support with knowledgeable staff, quick resolutions, and user satisfaction.</p>
In case of any issue, they are ready to provide support within the defined SLA timeline.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
 

Scalability Issues

Sentiment score
7.9
AWS Elastic Disaster Recovery is praised for adaptability and scalability, with positive feedback on data replication and performance consistency.
Sentiment score
6.7
Infrascale Backup offers scalable, efficient management but may need upgrades for hardware and capacity during significant growth.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is stable and reliable, despite occasional server issues and concerns over high data replication costs.
Sentiment score
8.5
Users find Infrascale Backup reliable with minimal issues; responsive support and improved usability enhance overall satisfaction.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

AWS Elastic Disaster Recovery needs enhanced UI, automation, issue logging, and affordability, with desired AI-driven features and streamlined processes.
Users seek improved pricing clarity, bandwidth control, security, integration, dashboard functionality, intuitive interface, SSDs, and flexible licensing.
This would detail user activity directly in the ACL console for easier debugging and auditing.
In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

AWS Elastic Disaster Recovery provides flexible tiered pricing, but cumulative costs and inflexible contracts can be drawbacks for some users.
Infrascale's pricing is competitive and flexible, though users find the licensing structure complex and occasionally higher than competitors.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

AWS Elastic Disaster Recovery offers seamless, reliable, and cost-effective cloud replication, ensuring protection, scalability, and security for critical workloads.
Infrascale offers easy, rapid disaster recovery with robust features like fast VM boot-up, centralized management, and strong data protection.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
26th
Ranking in Cloud Backup
19th
Ranking in Disaster Recovery (DR) Software
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Disaster Recovery as a Service (9th), SaaS Backup (40th)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.4%, up from 0.4% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
12%
Healthcare Company
10%
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
In its current state, ECL integrates with CloudWatch for basic logging and monitoring, yet improvements could include more detailed logs for specific actions, like when I perform actions such as pu...
What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
 

Also Known As

CloudEndure Disaster Recovery
Infrascale Platform
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.