Both Infrascale Backup & Disaster Recovery and AWS Elastic Disaster Recovery offer robust solutions for data protection and business continuity. AWS is considered a superior product due to its extensive features, making it worth the higher cost.
Features: Infrascale is praised for its user-friendly setup, quick recoveries, and comprehensive backup options. AWS stands out with automated recovery workflows and integration within the AWS ecosystem. Despite Infrascale's ease of use, AWS's advanced features give it an edge.
Room for Improvement: Users suggest Infrascale could improve its reporting tools and enhance cloud storage options. For AWS, users recommend better documentation and simplified configuration processes.
Ease of Deployment and Customer Service: Infrascale is recognized for its straightforward deployment and responsive customer service. AWS requires more initial setup effort, though it compensates with comprehensive support once configured.
Pricing and ROI: Infrascale provides a cost-effective solution with strong ROI, benefiting small to medium businesses. AWS, though more expensive, delivers high ROI through its advanced capabilities and scalability. Users find AWS's higher pricing justified by its robust performance and comprehensive disaster recovery features.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
One person can manage hundreds and hundreds of endpoints without any issues.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
This would detail user activity directly in the ACL console for easier debugging and auditing.
In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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