


Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
I have seen a clear return on investment since using AWS Config.
Compared to other products, ManageEngine provides good return on investment within five years.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
We have not had any problems and have not requested support much, as we rely more on the manuals.
You do not have to raise a ticket and wait for them to respond.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I think the scalability of AWS Config is good, as with just a few clicks we can bring up other instances or carry out different configurations for each of the ones we currently have.
Scalability requires downtime for performance adjustments.
The default instance, which most customers run, can take up to 5,000 endpoints.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
I consider AWS Config to be a stable platform.
I have not faced any stability issues with the product.
I have not had any downtime in six years.
The solution is very stable.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
You cannot create multiple tasks, which is another significant issue.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The level of investment we are currently making for our backups is really worth it to have everything secure and able to recover all the information in any case of catastrophe.
Currently, I am paying around three dollars per agent per month.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
With AWS Config, it is easy to find out which IPs belong to the list of suspicious IP addresses.
I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Second, you get remote access capabilities, meaning you can take the device remotely and provide support, with the session recorded for playback if needed.
The vulnerability scanning highlights outdated PCs and users breaching policies.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 4.3% |
| AWS Config | 1.9% |
| ManageEngine Patch Manager Plus | 0.4% |
| Other | 93.4% |

| Company Size | Count |
|---|---|
| Small Business | 191 |
| Midsize Enterprise | 63 |
| Large Enterprise | 187 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
AWS Config tracks and manages resource configurations, ensuring compliance and security. With historical analysis and effective tracking, users can identify threats and revert changes efficiently. Though some tools need updates, its core functionalities remain central to AWS resource management.
AWS Config serves as a crucial tool for tracking configuration changes across AWS resources. Users can log alterations, flag deviations, and auto-remediate configurations. It is essential in identifying security breaches, scanning for vulnerabilities, and maintaining change histories. Regular assessments on resources such as S3 and EC2 enhance security by monitoring potential threats and suspicious IP addresses.
What are AWS Config's key features?Organizations in finance and healthcare often implement AWS Config for stringent compliance tracking, ensuring resource configurations align with established regulations. Tech companies utilize its robust logging and remediation capabilities to protect against potential threats and maintain operational integrity, while government sectors rely on its comprehensive security features for critical infrastructure safety.
ManageEngine Patch Manager Plus offers a comprehensive patch management solution with robust remote push capabilities, supporting both Windows and Linux environments for seamless integration.
ManageEngine Patch Manager Plus is noted for automation, ease of use, and detailed reporting. It secures platforms by patching Microsoft and non-Microsoft applications. Key features include automated deployment, vulnerability scanning, and rollback capabilities. Integration with Endpoint Central, Rapid7, and CrowdStrike enhances patch efforts. While valued for quick updates and performance, improvements are needed in reporting, user interaction, and testing. Better out-of-network patching support and end-user communication are necessary. Global scanning timings, simplified licensing, and easier management of customer-specific servers are areas for refinement. Supporting diverse operating systems and configurations requires focus, as complexity affects user experience. Pricing adjustments are advised.
What are the key features of ManageEngine Patch Manager Plus?
What benefits should users expect from reviews?
ManageEngine Patch Manager Plus is pivotal in industries prioritizing security compliance and asset management. Organizations utilize its cross-platform patching for Windows, Mac, and Linux, alongside identifying vulnerabilities via Rapid7. Integration with SIEM solutions supports centralized monitoring of AWS EC2 servers and end-user systems.
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