Avast Business Hub and Symantec Endpoint Security Enterprise are leading contenders in endpoint security. Users are more satisfied with Avast Business Hub's competitive pricing and support, while Symantec Endpoint Security Enterprise is deemed superior in features and user-reported performance, making it worth the higher cost.
Features: Avast Business Hub is praised for its comprehensive threat detection, user-friendly design, and competitive pricing. Symantec Endpoint Security Enterprise is recognized for its advanced threat protection, extensive integration capabilities, and superior performance. Both offer robust security, with Symantec providing more advanced features.
Room for Improvement: Users suggest Avast Business Hub could enhance its reporting tools, reduce resource consumption, and improve user experience. Symantec Endpoint Security Enterprise users express the need for better support, a more intuitive system setup, and faster issue resolution. Avast’s areas for improvement are more implementation-focused, while Symantec’s revolve around user interaction and support efficiency.
Ease of Deployment and Customer Service: Avast Business Hub is noted for its straightforward deployment and responsive customer service. Symantec Endpoint Security Enterprise, although slightly more complex to deploy, offers comprehensive guidance and robust support structures. Avast is easier to deploy, but Symantec provides thorough assistance post-deployment.
Pricing and ROI: Avast Business Hub offers competitive pricing and positive ROI feedback. Symantec Endpoint Security Enterprise is more costly but is justified by its enhanced security measures and superior feature set. Avast is favored for its cost-efficiency, while Symantec's higher price is offset by its advanced offerings and perceived value.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security Enterprise | 0.5% |
| Avast Business Hub | 0.7% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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