We compared Avanan and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The deployment capability is a great feature."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"It can detect corrupted files and filters out documents with viruses."
"Spam protection is the most valuable feature."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"Easy to use for non-technical users."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Barracuda is good at keeping the garbage from reaching your inbox."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The product must provide better malware detection."
"There's room for improvement regarding the time frame for retrieving emails."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Configuration requires going to a lot of places rather than just accessing one tab."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"Familiarization with performance for new teams may take a long time."
"It is very difficult to find the required documentation."
"The system could be designed to give corporate emails first priority due to demands."
"The user experience must be improved."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"It should reduce the amount of time needed for thorough scanning."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The pricing needs improvement."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"I am not aware of the licensing costs."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Barracuda Email Security Gateway Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Avanan is rated 9.2, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security and Abnormal Security, whereas Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade. See our Avanan vs. Barracuda Email Security Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.