Avanade Customer Experience vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Avanade Customer Experience
Ranking in Customer Experience Management
46th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
IFS Cloud Platform
Ranking in Customer Experience Management
6th
Average Rating
7.8
Number of Reviews
29
Ranking in other categories
CRM (12th), Field Service Management (2nd), Help Desk Software (8th), ERP (9th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), IT Asset Management (8th), IT Service Management (ITSM) (6th), License Management (2nd)
 

Featured Reviews

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Troy Zeleznik - PeerSpot reviewer
Dec 29, 2022
Highly flexible, allows us to configure products into IFS quickly, and makes it easy for end users to make complicated orders
The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud. They've significantly changed the user interface and how the entire package is presented to both tech users and regular end users. They've gone to a thin client instead of their own client. There doesn't seem to be a focus on some of the maintenance and technical areas that users like me would use from the IT point of view. These are areas that I've only seen in demonstrations. In version 10, which we're using now, everything is in good shape.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"It is better to buy implementation services from IFS than from partners"
"There's an additional yearly cost for support."
"The pricing is relatively high compared to competitors."
"There are varying license levels that you can purchase."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price per...
What needs improvement with IFS Applications?
I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that ...
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

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Overview

 

Sample Customers

Information Not Available
Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
Find out what your peers are saying about Qualtrics, ServiceNow, Salesforce and others in Customer Experience Management. Updated: June 2024.
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