Try our new research platform with insights from 80,000+ expert users

Automox vs Bitdefender Total Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Automox delivers significant ROI by streamlining operations, reducing costs, improving compliance, and enhancing efficiency through automated patch management.
Sentiment score
4.5
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
 

Customer Service

Sentiment score
1.0
Automox's technical support is praised for quick, expert issue resolution and superior, attentive service compared to larger companies.
Sentiment score
8.2
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
The technical support is good, with a rating of eight out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Scalability Issues

Sentiment score
1.0
Automox offers effective scalability for managing thousands of devices, though some experience console load time issues.
Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Stability Issues

Sentiment score
1.0
Automox is stable and reliable, with improved uptime and proactive incident response, ensuring minimal downtime and consistent system health.
Sentiment score
8.7
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Room For Improvement

Automox users desire improved multi-organization management with profile sync, detailed reporting, enhanced automation, and reduced bandwidth for updates.
Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
There is a commercial aspect where having an unlimited VPN would enhance the product.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering.
MSP Partner Manager at a computer software company with 51-200 employees
 

Setup Cost

Automox offers competitive, cost-effective pricing with a $2 per-endpoint fee and a free trial for evaluation.
Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
The pricing is considered to be a good value for money.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Valuable Features

Automox is a cloud-based platform offering cross-platform patching, task automation, intuitive interface, and scalable remote management.
Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
It also offers robust protection against next-generation threats like ransomware and phishing.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
It stops the endpoints from being exploited.
MSP Partner Manager at a computer software company with 51-200 employees
 

Categories and Ranking

Automox
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
9.0
Reviews Sentiment
2.4
Number of Reviews
11
Ranking in other categories
Vulnerability Management (33rd), Enterprise Mobility Management (EMM) (12th), Patch Management (12th)
Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.2%, down from 0.3% compared to the previous year. The mindshare of Bitdefender Total Security is 2.9%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender Total Security2.9%
Automox0.2%
Other96.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

RA
Network & Security Administrator at a legal firm with 51-200 employees
Provides real-time application updates with exceptional support
Some of the better features with Automox include its nice GUI, which looks intuitive, and it doesn't have a huge learning curve. Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis.
Robin Cook - PeerSpot reviewer
MSP Partner Manager at a computer software company with 51-200 employees
Protects personal devices effectively and prevents access to fraudulent websites
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the product. The VPN is handy, but to pay quite a lot more on top is costly. VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering. I have no intention of moving away from Bitdefender Total Security, but I just think that could be quite a valuable addition to have as part of the product.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
17%
Computer Software Company
16%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to update the applications on an endpoint. We haven't used Automox's reporting capabili...
What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the produc...
 

Overview

Find out what your peers are saying about Automox vs. Bitdefender Total Security and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.