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Automation Anywhere vs UiPath Process Mining comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Automation Anywhere users see ROI in 6-12 months with cost savings, increased efficiency, and improved productivity and scalability.
Sentiment score
6.8
UiPath Process Mining delivers rapid ROI through cost savings and efficiency, varying by process size and management effectiveness.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
We previously deployed five FTEs to conduct requirement gathering and initial discussions. Currently, we have only one FTE resource who handles all these tasks, while the rest are taken care of by UiPath tools.
Vice President Intelligent Automation at 360 One
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for responsiveness, knowledgeable support, and proactive, effective issue resolution, despite desired quicker responses.
Sentiment score
7.1
UiPath Process Mining's customer service is praised for effectiveness, but users desire quicker responses and more experienced support.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
Every issue we raised was resolved 100%, allowing me to rate them a 10 out of 10 in terms of technical support.
Vice President Intelligent Automation at 360 One
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.2
Automation Anywhere offers scalability with dynamic bot allocation, seamless integration, and efficient resource management, impressing users globally.
Sentiment score
7.1
UiPath Process Mining is praised for scalability across user bases, though large data sets present challenges for some users.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Senior Software Engineer at a tech services company with 10,001+ employees
UiPath as a whole is scalable and works well for large-scale organizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
We deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling.
Vice President Intelligent Automation at 360 One
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is praised for stability and performance, with minor issues in specific environments and development practices key to consistency.
Sentiment score
7.9
UiPath Process Mining is praised for stability but faces occasional issues, particularly with high data volumes and document understanding.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
We find UiPath Process Mining to be generally stable, particularly with the current build.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
In terms of stability and reliability, I find UiPath Process Mining to be quite stable.
Vice President Intelligent Automation at 360 One
 

Room For Improvement

Users seek improved AI, error handling, document processing, integration, user management, technical support, and cost efficiency in Automation Anywhere.
UiPath Process Mining needs better integration, UI, AI features, clearer data handling, and improved documentation to enhance usability and adoption.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It should focus on identifying opportunities for automation and resource allocation efficiently.
Senior Software Engineer at a tech services company with 10,001+ employees
Adoption is the key.
Manager at a healthcare company with 10,001+ employees
 

Setup Cost

Automation Anywhere's pricing, higher yet competitive, offers scalable solutions with complex licensing impacting costs, beneficial for enterprises.
UiPath Process Mining pricing is high, but discounts make it competitive, especially for existing UiPath users.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
Manager at a healthcare company with 10,001+ employees
It is a high price for a low rating.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Valuable Features

Automation Anywhere streamlines workflows with user-friendly bots, AI capabilities, and robust integration, enhancing productivity and reducing manual tasks.
UiPath Process Mining enhances efficiency by visualizing processes, identifying bottlenecks, and automating tasks with integration and customization features.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Senior Software Engineer at a tech services company with 10,001+ employees
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It is excellent in its ability to help us turn raw data into actionable information.
Manager at a healthcare company with 10,001+ employees
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Process Mining category, the mindshare of Automation Anywhere is 7.9%, down from 15.8% compared to the previous year. The mindshare of UiPath Process Mining is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Automation Anywhere7.9%
UiPath Process Mining5.6%
Other86.5%
Process Mining
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of optimization, we can consider further enhancements. There are a few use cases wh...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process mining to determine the ROI and other benefits from this automation. UiPath Process M...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ProcessGold
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Automation Anywhere vs. UiPath Process Mining and other solutions. Updated: September 2026.
921,665 professionals have used our research since 2012.