

Automation Anywhere and UiPath Process Mining are key competitors in the process automation arena. UiPath Process Mining holds an advantage due to its advanced analytics and data-driven insights, which contribute to more comprehensive features, despite the favorable pricing of Automation Anywhere.
Features:Automation Anywhere includes user-friendly navigation, extensive integrations, and scalable solutions. UiPath Process Mining offers advanced analytics, detailed process visualization, and comprehensive data utilization capabilities.
Room for Improvement:Automation Anywhere could enhance its analytics capabilities, work on reducing complexity for non-technical users, and improve its AI integration. UiPath Process Mining could focus on simplifying initial setup, enhancing compatibility with more platforms, and providing more economical licensing options.
Ease of Deployment and Customer Service:Automation Anywhere excels with straightforward deployment and reliable support options. UiPath Process Mining is notable for its flexible deployment options and customer support which promotes quicker adaptation by users.
Pricing and ROI:Automation Anywhere is attractive due to lower setup costs and perceived value, allowing faster ROI. UiPath Process Mining justifies its higher initial investment through significant ROI from its advanced features, offering superior long-term value, despite the initial cost concerns.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
It is excellent in its ability to help us turn raw data into actionable information.
| Product | Mindshare (%) |
|---|---|
| Automation Anywhere | 11.5% |
| UiPath Process Mining | 5.3% |
| Other | 83.2% |

| Company Size | Count |
|---|---|
| Small Business | 148 |
| Midsize Enterprise | 81 |
| Large Enterprise | 522 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 9 |
| Large Enterprise | 42 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
UiPath Process Mining is a process mining solution that provides businesses with a detailed understanding of their processes using the data from their organization applications (like CRM and ERP). In addition, UiPath Process Mining helps identify process pain points and bottlenecks and discover process improvement opportunities in order to increase efficiency, thereby reducing overall business costs.
UiPath Process Mining Features
UiPath Process Mining has many valuable key features. Some of the most useful ones include:
UiPath Process Mining Benefits
There are several benefits to implementing UiPath Process Mining. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by UiPath Process Mining users.
PeerSpot user Nilesh P., Associate Director - Cloud Architect at a computer software company, says, “It's easy to develop, maintain, and manage, and it helps in task mining and process mining.” He adds, "With UiPath in place, we are moving away from training people on the core applications, which are pretty complex. We've built a headless frontend, so it's really easy for anybody to join our company and be productive."
A Hyperautomation Architect at an insurance company mentions, “My shortlist of valuable features includes all the different types of analysis. For example, you can do a root cause analysis. In other words, if you have a process that has many different scenarios, you can identify where the problem is. You can also identify bottlenecks with root cause analysis. You do this by looking at the time that has been spent in specific stages or steps within the processes being performed. Another great feature is the ability to see processes at a higher level and take in the whole picture. If a process has too many variances — say there are 20 different ways of doing the task — you can identify which process is the one where that happens more often. This will prompt you to focus on that process for any possible ways to automate it and simplify the complexity.”
Karthikeyan M., Chief Sales & Marketing Officer - RPA evangelist at AQM Technologies, says, "For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.