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Automation Anywhere vs IBM Case Foundation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
IBM Case Foundation
Ranking in Business Process Management (BPM)
22nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of IBM Case Foundation is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.9%
IBM Case Foundation1.1%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
KA
Senior Systems Consultant at Saudi Telecom Company
User experience reveals stability and easy deployment, though improvements in integration options are needed
We are still working with DataPower Gateway with IBM solutions, but they will move to webMethods from DataPower, IBM. We still use IBM FileNet for the FileNet. We have already integrated IBM Case Foundation with IBM Content Management and are using IBM Content Navigator as an interface in Content Engine and Content Management for lifecycle documents. I do not use analytics for operational insights. We work in banking, but not in healthcare. Currently, my customers are using it on-premises, and security-wise it is fine. For Saudi Arabia, 300 users represent a medium business. I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it. It is the best because it has stability, very good stability. IBM has good stability, and performance-wise it is also easy for deployment. From the GUI, you can make many changes, and it is low code; we did not write much code because the BPM design is a very good solution. My total rating for IBM Case Foundation is 8.5 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere, specifically A2019, has helped us in automating a major chunk of such tasks, thus helped in saving a lot of time, effort, and revenue."
"The automation that we have run on a daily basis helps us by saving a lot of time."
"It is easier to learn, implement, and get things done with Automation Anywhere compared to other tools on market right now."
"Efficiency is something that has increased a lot. Productivity has increased a lot too."
"During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos."
"With Automation Anywhere, they receive their financial statements while still on the call."
"In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."
"The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions."
"It definitely has provided better proficiency in our business processes."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Case Foundation provides a strong security boost."
"In terms of rolling out deployments, it's good and there aren't really any bugs."
"The content management is great."
"It is scalable."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The only thing is that we can easily track where the application is in the process, from manual to automation."
 

Cons

"As a developer or user, I feel that the performance of the overall package could be made a little better or reliable."
"The quality and speed of Automation Anywhere's support need significant improvement."
"Automation Anywhere is expensive. They should consider lowering the price to make Automation Anywhere more affordable to SMEs, which comprise a huge segment."
"In the debugging mode, it writes all the logs to text files, but it doesn't ever clean them up. We had one that got to 200K, and it bogged our whole machine down. We couldn't figure out what was going on until we found out that we had a 200K file sitting out there. We would like some sort of maintenance on the log files going forward."
"They are already working on this: The boom of generative AI, the next-gen technologies, including advanced AI and ML technologies, are in the roadmap. I would like to see more and more AI integration and a bit more analytics. That would be great."
"Where minor but widespread changes are made to the cloud product being operated upon, changing the cloned search values individually was incredibly time consuming, and it shut down the RPA service until it was fixed."
"The license cost is high and needs improvement."
"The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"
"​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​"
"There are some features that could be enhanced like the document viewer"
"The interface needs to be more user-friendly."
"The cloud version could use more stability."
"The limitation is only for customization because IBM doesn't support it."
"Once clients go to the cloud and want to roll back to on-premises, they find that to be very difficult."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
 

Pricing and Cost Advice

"We have seen ROI in terms of cost and time with a couple of our projects."
"We have seen about a 10 percent monetary savings."
"It's cheapest among the competition, although bargaining is a must."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"There is an annual subscription for Automation Anywhere."
"This is not an expensive solution and we are using the standard license."
"The price falls in the middle range—not overly expensive but not extremely affordable either."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"IBM Case Foundation is a little expensive."
report
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
11%
Construction Company
15%
Manufacturing Company
10%
Performing Arts
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for IBM Case Foundation?
The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...
What needs improvement with IBM Case Foundation?
We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...
What is your primary use case for IBM Case Foundation?
My customer's main use cases for IBM Case Foundation include banking, such as Bank Alryad, and the state Ministry of OI. There are many banks in Saudi Arabia in the banking sector. In the banking s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Case Foundation, FileNet Business Process Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Suncorp Group Limited
Find out what your peers are saying about Automation Anywhere vs. IBM Case Foundation and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.