We performed a comparison between Automation Anywhere (AA) and OpenText Silk Test based on real PeerSpot user reviews.
Find out in this report how the two Regression Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."
"I love its reliability, ease of use, and the vast customer support that are always present to help us."
"The Capture command has been a lifesaver for me in each of my use cases and the advanced Excel functionalities like running macro, reading and manipulating data, etc. It allows the bot creator to leverage the inbuilt functionalities that AA2019 has to offer to a great extent."
"We had some business users who created their first bot four weeks back, and they were thrilled. It was very easy for them because of the drag and drag. They understood the process very well."
"My impression of the Bot Store is good. It is a really smart offering. A lot of the time customers need the same things, and there's not necessarily a lot of logic in reinventing the wheel. When you take the Bot Store, you allow people to share knowledge, you allow best practices to be immediately adopted by users, and you can share good knowledge, saving a lot of time for customers. It's a really good thing."
"The most valuable feature is the screen recorder, which helps to automate processes easily."
"The ease of use and its ability to change the code when something in the main process or core process changes. The ease of use is really good."
"WLM & Device Pool, where multiple devices perform the same thing parallel and complete the tasks at the same time. The credential manager for security is one of the most valuable features for storing credentials and providing security between the developer usage and future maintenance where passwords expire every 90 days."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The major thing it has helped with is to reduce the workload on testing activities."
"The feature I like most is the ease of reporting."
"A good automation tool that supports SAP functional testing."
"The statistics that are available are very good."
"Extracting customer addresses from Google that are not in a standard URL format is a challenge for Automation Anywhere."
"Sometimes, the recorder from Automation Anywhere does not work well and is inaccurate. This should be improved."
"I feel A2019 is still not completely ready and the discontinuing of version 11 is a negative impact for all of the users and clients."
"Automation Anywhere is headed in the right direction but they still have a good way to go."
"The stability could be enhanced."
"The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks."
"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."
"Bots get disconnected from control rooms sometimes without any reason and this takes up a lot of time."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
Earn 20 points
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while OpenText Silk Test is ranked 13th in Regression Testing Tools. Automation Anywhere (AA) is rated 8.4, while OpenText Silk Test is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer, Apache JMeter and froglogic Squish. See our Automation Anywhere (AA) vs. OpenText Silk Test report.
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