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Automation Anywhere vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Automation Anywhere users report significant time and cost savings, improved productivity, and noticeable ROI, enhancing operations and satisfaction.
Sentiment score
6.4
Katalon Studio enhances testing efficiency and cost-effectiveness, with many achieving significant time savings and improved integration with CI/CD pipelines.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
It saves almost 80% of your manual testing time, so it is better to switch to Katalon Studio.
Lead Automation Engineer at a computer software company with 1,001-5,000 employees
We already have the automation pipeline in place, and we are also using the cloud, allowing us to test multiple browsers and platforms simultaneously, which is great for time and cost savings.
System Engineer at Tata Consultancy Services private Limited
I have seen a return on investment with Katalon Studio because the number of resources allocated to the project has reduced, making it very time-saving and efficient.
Senior Software Qulity Assurance Engineer at a energy/utilities company with 501-1,000 employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere's support is praised for responsiveness and resources, though some users note occasional delays in response quality.
Sentiment score
6.0
Customer service is praised for responsiveness, but technical support varies, especially in the free version, highlighting areas for improvement.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
Katalon's support is not very strong unless you opt for the enterprise version.
Senior Consultant at Yethi Consulting
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Senior Quality Specialist at Zenya
Within 24 hours, I received support from the customer support team through their forum.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is highly scalable, efficiently supporting growth, diverse environments, and rapid cloud scaling, with seamless integration and performance.
Sentiment score
6.9
Katalon Studio excels in endpoint testing, supports small-to-medium teams, with features enhancing adaptability and scalability, but needs speed improvements.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
We achieve scalability through building modular tests, leveraging features such as parallel execution, and using CI/CD integration and pipelines.
System Engineer at Tata Consultancy Services private Limited
It allows me to develop, run, and deploy test cases extensively.
Senior Quality Specialist at Zenya
Katalon Studio handles larger projects and more complex test cases very easily.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is stable with minimal downtime, excels in cloud environments, but may vary based on infrastructure and practices.
Sentiment score
6.8
Katalon Studio is generally stable, with minor issues reported, particularly with large tests, integrations, and UI updates.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
It needs more stability when test cases are executed.
QA at Southern Glazer's Wine and Spirits, LLC
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
I have not encountered any major bugs or crashes.
Software Test Engineer at a tech services company with self employed
 

Room For Improvement

Automation Anywhere users are frustrated with its limitations, complex interface, high costs, and desire improved scalability and integrations.
Katalon Studio requires stability, faster support, expanded language options, improved interface, better performance, and more flexible pricing.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
Parallel execution is available, but not with the free version.
QA at Southern Glazer's Wine and Spirits, LLC
Providing clearer guidance during the trial period for certification and training modules would also help.
Consultant at a tech vendor with 1,001-5,000 employees
There is significant competition, so providing a good offer with extra features could be beneficial.
Senior Quality Specialist at Zenya
 

Setup Cost

Automation Anywhere offers flexible pricing attractive to enterprises, but costs can be high for small to medium businesses.
Katalon Studio offers free and premium versions, valued for features and pricing, though some find it relatively expensive.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
The approximate cost is around $8,000.
QA at Southern Glazer's Wine and Spirits, LLC
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
Software Test Engineer at a tech services company with self employed
From a user perspective, Katalon Studio offers good value, particularly for teams looking for quick automation without significant upfront investment.
Quality Automation Specialist at SymphonyAI
 

Valuable Features

Automation Anywhere boosts productivity with intuitive automation, strong security, and seamless integration, efficiently handling unstructured data and repetitive tasks.
Katalon Studio offers user-friendly automation with robust features, integrations, and low-code support for web, mobile, and API testing.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Senior Quality Specialist at Zenya
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
IT Projects Director at a tech consulting company with 11-50 employees
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
619
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (2nd), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Katalon Studio
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Regression Testing Tools (2nd), API Testing Tools (4th), Test Automation Tools (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ramanagowda Hullur - PeerSpot reviewer
Senior Automation Engineer at Stryker
Recording limitations and remote access challenges have affected desktop application testing
Katalon Studio has proven effective in our deliverables, particularly in designing the framework where other tools typically require coding in client libraries such as Python or Java. With Katalon Studio, there is no such complexity, allowing us to organize projects modularly based on folder structures without needing to write separate code. The self-healing feature for web application automation and its built-in CI/CD ecosystem integration eliminates the need for external tools for pipeline setup. Katalon Studio excels in CI/CD integration, providing an inbuilt ecosystem without the need for external setup, and it features a postings structure along with keyword and library availability. Newcomers to the team can easily adapt to the setup or project structure, which contributes to its popularity, along with its low-code or no-code capability that allows for a comprehensive platform supporting web, mobile, API, and desktop automation. The self-healing mechanism for test cases autonomously identifies issues with locators and ensures they continue functioning, which is impressive, along with the robust object repository. Katalon Studio has significantly aided our team, especially when clients expect deliveries for CI/CD integration that requires automation test scripts to run on a daily schedule. The self-healing feature automatically identifies available locators for elements in the DOM, ensuring that test cases remain functional. Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements. We can deliver quickly based on urgency due to the features Katalon Studio provides. This has led to significant reductions in time spent on framework configuration, designing, and training individuals who are unfamiliar with the tool, helping us save both time and costs.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business144
Midsize Enterprise80
Large Enterprise519
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Katalon Studio?
Pricing felt reasonable for the features provided, especially considering the time saved during the automation setup and execution. From a user perspective, Katalon Studio offers good value, partic...
What needs improvement with Katalon Studio?
Katalon Studio could improve by making test maintenance easier for very large projects, especially when applications undergo frequent UI changes. It would help if Katalon Studio handled large test ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about Automation Anywhere vs. Katalon Studio and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.