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Automate vs Red Hat Ansible Automation Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate enhances IT by saving resources, improving productivity, and achieving ROI with reduced costs and increased efficiency quickly.
Sentiment score
7.0
Red Hat Ansible Automation Platform boosts efficiency, saving time and resources, despite initial costs, by automating server provisioning.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
 

Customer Service

Sentiment score
7.4
Automate's customer service is highly rated for quick, knowledgeable support and effective communication, despite a complex knowledge base.
Sentiment score
7.2
Red Hat Ansible Automation Platform offers extensive online resources and community support, though response times and support scope need improvement.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
The Ansible sales and technical support services need significant improvement.
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
 

Scalability Issues

Sentiment score
7.2
Automate is flexible and scalable, offering high availability, load balancing, and competitive pricing, making it effective for large organizations.
Sentiment score
7.2
Red Hat Ansible excels in scalability, handling diverse environments with modular features, though performance tweaks may be needed.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
 

Stability Issues

Sentiment score
6.9
Automate is stable and reliable, with minimal glitches, but performance may be impacted by server connectivity and resource dependency.
Sentiment score
8.0
Red Hat Ansible Automation Platform is highly stable, reliable, and suitable for large-scale deployments, meeting enterprise needs effectively.
The stability of the solution is a ten out of ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
 

Room For Improvement

Automate needs improved stability, user interface, integration, documentation, and security, with enhanced community support and OCR capabilities.
Red Hat Ansible requires enhancements in modules, speed, scalability, UI, documentation, integration, credentials, dashboards, and community involvement.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
More library support for microservices architecture and Kubernetes would be helpful.
 

Setup Cost

Automate offers cost-effective pricing per bot with both perpetual and annual licenses, providing flexibility and competitive enterprise solutions.
Red Hat Ansible Automation Platform offers free and paid pricing options, valued for its open-source model and automation advantages.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
It is free and open-source for testing or small labs.
 

Valuable Features

Automate boosts efficiency with user-friendly automation, seamless integration, robust scheduling, cost-effective licensing, and minimal technical requirement.
Red Hat Ansible Automation Platform offers agentless architecture, user-friendly syntax, and scalability, ensuring efficient task automation and management.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
It makes it simple to develop Ansible playbooks and roles, which aids in simplifying my daily administrative tasks.
 

Categories and Ranking

Automate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Red Hat Ansible Automation ...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
71
Ranking in other categories
Release Automation (3rd), Configuration Management (1st), Network Automation (1st), AWS Pro Service Providers (1st)
 

Mindshare comparison

Automate and Red Hat Ansible Automation Platform aren’t in the same category and serve different purposes. Automate is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.0%, up 1.1% compared to last year.
Red Hat Ansible Automation Platform, on the other hand, focuses on Configuration Management, holds 16.0% mindshare, down 19.1% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.0%
UiPath Platform17.9%
Microsoft Power Automate17.7%
Other62.400000000000006%
Robotic Process Automation (RPA)
Configuration Management Market Share Distribution
ProductMarket Share (%)
Red Hat Ansible Automation Platform16.0%
Microsoft Configuration Manager11.4%
AWS Systems Manager9.6%
Other63.0%
Configuration Management
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Sudhir Kumar Tiwari - PeerSpot reviewer
Have managed thousands of servers with streamlined configuration processes
Red Hat Ansible Automation Platform is very helpful due to passwordless integration and the ability to interact with multiple servers at once, which is especially advantageous when dealing with thousands of servers. The integration aspect of Red Hat Ansible Automation Platform has optimized my IT ecosystem significantly by consolidating multiple tools, such as a CI/CD pipeline with Jenkins, where we validate everything, including testing and SonarQube code quality. The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage. Red Hat Ansible Automation Platform's main benefit is that it allows us to push configurations to multiple servers without manually visiting each one, maintaining efficiency.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise8
Large Enterprise48
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating projects.
What is your experience regarding pricing and costs for Fortra Automate?
The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management have been outstanding. If you have a large environment, patching systems is much ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

HelpSystems Automate, Automate
Ansible, Red Hat Ansible Automation Platform Subscription on AWS
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: September 2025.
872,778 professionals have used our research since 2012.