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Atos DirX Directory vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Ranking in Application Infrastructure
27th
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (6th)
 

Mindshare comparison

As of October 2025, in the Application Infrastructure category, the mindshare of Atos DirX Directory is 0.8%, up from 0.5% compared to the previous year. The mindshare of IBM BPM is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure Market Share Distribution
ProductMarket Share (%)
IBM BPM3.1%
Atos DirX Directory0.8%
Other96.1%
Application Infrastructure
 

Featured Reviews

Kleber Fernandes - PeerSpot reviewer
An identity management system with valuable knowledge
We use Atos DirX Directory for cybersecurity with Managed Detection and Response (MDR) solutions Atos DirX Directory helps take care of attacks and manage responses. It also has artificial intelligence to mitigate any attack. The most valuable feature is its knowledge. The price could be…
Ateeq Rehman - PeerSpot reviewer
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The role and attribute-based access control has been greatly improved."
"The most valuable feature is its knowledge."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The solution offers high performance."
"Our customers use the solution as a workflow platform to manage their processes."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"With the Process Center, I can go to one place and view what all the environments are doing."
"It has an elaborated way to explore the IBM BPM processes."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
 

Cons

"The user interface could be more convenient for people that don't know the tool too intensively."
"An overall modernization of the product is required in order to keep up with newer products."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"Needs more available consultants and implementation partners."
"IBM BPM's price could be improved."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"The initial setup was complex."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"Could increase vulnerability and security patches to make it more robust."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
 

Pricing and Cost Advice

"The price could be better."
"Starting out with Express can also help reduce the cost for adopting the product."
"The solution is highly-priced."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It is pricey."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"I give the pricing an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Also Known As

DirX Directory
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Atos DirX Directory vs. IBM BPM and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.