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Atos DirX Directory vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Ranking in Application Infrastructure
23rd
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (5th)
 

Mindshare comparison

As of January 2026, in the Application Infrastructure category, the mindshare of Atos DirX Directory is 1.2%, up from 0.5% compared to the previous year. The mindshare of IBM BPM is 3.3%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure Market Share Distribution
ProductMarket Share (%)
IBM BPM3.3%
Atos DirX Directory1.2%
Other95.5%
Application Infrastructure
 

Featured Reviews

Kleber Fernandes - PeerSpot reviewer
Diretor Comercial at a security firm with 1,001-5,000 employees
An identity management system with valuable knowledge
We use Atos DirX Directory for cybersecurity with Managed Detection and Response (MDR) solutions Atos DirX Directory helps take care of attacks and manage responses. It also has artificial intelligence to mitigate any attack. The most valuable feature is its knowledge. The price could be…
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers high performance."
"The role and attribute-based access control has been greatly improved."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The most valuable feature is its knowledge."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"For me, the most important feature is the easy-to-use business process dashboard. It's simple to orchestrate business processes, and the interface is clean and intuitive. Once your workflow is designed on paper, it's easy for the business process manager to implement and follow it. Another IBM product that was good in the past is the IBM Case Manager. I haven't used it for three or four years, so I'm unsure if it's still available, but it was quite effective."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"IBM BPM is easy to deploy."
"We are receiving good assistance from the technical support."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
 

Cons

"An overall modernization of the product is required in order to keep up with newer products."
"The user interface could be more convenient for people that don't know the tool too intensively."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"Needs more available consultants and implementation partners."
"I'd like the tool to be more flexible."
"It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding of how the product runs on WebSphere. A lot of this will start to get a lot easier as they put it in containers, which will allow the platform to manage itself in some regards."
"They should incorporate an API gateway functionality within it to simplify integrations."
"Integration with web services, especially in the standard version of the product."
"Process versioning was tricky, not straightforward."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"It can definitely be improved in terms of performance and stability."
 

Pricing and Cost Advice

"The price could be better."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The pricing is very high."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"It is pricey."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Also Known As

DirX Directory
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Atos DirX Directory vs. IBM BPM and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.