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Atos DirX Directory vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Application Infrastructure (25th)
CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
221
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

Atos DirX Directory and CyberArk Privileged Access Manager aren’t in the same category and serve different purposes. Atos DirX Directory is designed for Application Infrastructure and holds a mindshare of 0.5%, up 0.2% compared to last year.
CyberArk Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 18.3% mindshare, down 22.8% since last year.
Application Infrastructure
Privileged Access Management (PAM)
 

Featured Reviews

Kleber Fernandes - PeerSpot reviewer
An identity management system with valuable knowledge
We use Atos DirX Directory for cybersecurity with Managed Detection and Response (MDR) solutions Atos DirX Directory helps take care of attacks and manage responses. It also has artificial intelligence to mitigate any attack. The most valuable feature is its knowledge. The price could be…
Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The role and attribute-based access control has been greatly improved."
"The most valuable feature is its knowledge."
"The solution offers high performance."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"It enables companies to automate password management on target systems gaining a more secure access management approach."
"The best thing about CyberArk Privileged Access Manager is that they keep on upgrading it. They continually conduct research and development from their end, and we get immediate support from CyberArk whenever OEM support is required for any task."
"The most valuable feature is Special Monitoring."
"CyberArk is a good and adaptive solution. It is easy to adopt and install. It is easy for every use case."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"You can gradually implement CyberArk, starting with more easily attainable goals."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
 

Cons

"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"Needs more available consultants and implementation partners."
"An overall modernization of the product is required in order to keep up with newer products."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The user interface could be more convenient for people that don't know the tool too intensively."
"Pricing is a concern for me because it is not very user-friendly for startups, new users, or very small organizations."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is. It takes a lot of time to find the error and fix it. Sometimes it gives an error, but I do not know what the error is. I have to find the documents, but it does not provide all the details needed to fix the error. This is one of the day-to-day issues with CyberArk."
"I would like to see more integration with more tools, for more APIs."
"The initial setup has room for improvement to be more straightforward."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"Pricing is a concern for me because it is not very user-friendly for startups, new users, or very small organizations."
"I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
 

Pricing and Cost Advice

"The price could be better."
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"No, I do not have any advice on the price of the product."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"Payments have to be made on a yearly basis toward the licensing costs of the solution."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
15%
Government
15%
Insurance Company
7%
Educational Organization
33%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just ...
 

Also Known As

DirX Directory
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Rockwell Automation
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