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Atlassian Crowd vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (16th)
CyberArk Identity
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Atlassian Crowd is designed for Single Sign-On (SSO) and holds a mindshare of 0.4%, up 0.3% compared to last year.
CyberArk Identity, on the other hand, focuses on Customer Identity and Access Management (CIAM), holds 3.8% mindshare, up 3.5% since last year.
Single Sign-On (SSO)
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are predominantly in the directory and development spaces."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity is a mature product."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The initial setup of CyberArk Identity was straightforward."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
 

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"There's a need for effective group membership management, especially for corporate programs."
"More integrations would be better."
"They can include the Mobile Device Management (MDM) feature."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"Integration or deployment is extremely difficult for CyberArk Identity."
"I'm not sure what needs improvement. It is a good platform."
"Integration or deployment is extremely difficult for CyberArk Identity."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
 

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It's pretty cheap. I would rate the price as three out of five."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"The solution is cheap and I rate its pricing an eight out of ten."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There is an initial license and then there is a subscription needed."
"The pricing of CyberArk Identity is competitive."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Crowd?
One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.
What is your experience regarding pricing and costs for Atlassian Crowd?
The pricing ranges from low to medium. While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale.
What is your primary use case for Atlassian Crowd?
Our main use case is for user management, especially in the context of developers. The focus is consolidating different user types, such as active and desktop users, and facilitating a unified user...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
 

Also Known As

Crowd
Idaptive
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Atlassian Crowd vs. CyberArk Identity and other solutions. Updated: July 2024.
862,543 professionals have used our research since 2012.