Atlassian Confluence and Avaya Spaces compete in the collaboration solutions category. Atlassian Confluence seems to have the upper hand due to its pricing and integration features, whereas Avaya Spaces is favored for its comprehensive communication capabilities.
Features: Atlassian Confluence offers robust documentation capabilities, flexible content management, and integration with other Atlassian products. Avaya Spaces provides video conferencing, chat, and task management as part of its comprehensive communication tools.
Ease of Deployment and Customer Service: Atlassian Confluence offers flexible deployment options, either cloud-based or on-premises, supported by a responsive support system. Avaya Spaces utilizes a cloud-first model, ensuring swift deployment with proactive customer support.
Pricing and ROI: Atlassian Confluence provides competitive pricing, offering strong ROI through enhanced productivity. Avaya Spaces, although with a higher initial cost, delivers a compelling ROI with its feature-rich communication environment.
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.
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