Atera vs Scalefusion comparison

Atera and Scalefusion are both solutions in the Patch Management category. Atera is ranked #11 with an average rating of 9.0, while Scalefusion is ranked #18 with an average rating of 9.0. Atera holds a 3.5% mindshare in PM, compared to Scalefusion’s 0.5% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Scalefusion users who would recommend it.

Atera

Read 15 Atera reviews

1,418 Views
917 Comparison Views

93% willing to recommend

Scalefusion

Read 3 Scalefusion reviews

104 Views
65 Comparison Views

100% willing to recommend

Atera

Scalefusion

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Atera and Scalefusion are competing IT management solutions. Atera is preferred for its simplicity and cost-effectiveness, while Scalefusion is recognized for its wide range of advanced features.

Features: Atera users like its remote monitoring, automation capabilities, and task simplification. Scalefusion is strong in device management, security features, and comprehensive management tools.

Room for Improvement: Atera users suggest better reporting, expanded integration options, and improved compatibility. Scalefusion users want better customer support, UI improvements, and more efficient support services.

Ease of Deployment and Customer Service: Atera is straightforward in deployment and has responsive customer service. Scalefusion also deploys easily but has mixed feedback on support. Atera stands out in customer support while Scalefusion matches deployment ease.

Pricing and ROI: Atera is seen as cost-effective with quick ROI, appealing to budget-conscious users. Scalefusion has higher upfront costs but offers features that justify the investment, promising long-term benefits.

To learn more, read our detailed Atera vs. Scalefusion Report (Updated: April 2025).

Buyer's Guide

Atera vs. Scalefusion

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Patch Management

11th

Average Rating

9.2

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (4th)

Scalefusion

Ranking in Patch Management

18th

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Web Content Filtering (11th), Mobile Device Management (MDM) (10th), Enterprise Mobility Management (EMM) (11th), Unified Endpoint Management (UEM) (12th)

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of Atera is 3.5%, down from 5.6% compared to the previous year. The mindshare of Scalefusion is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

James Clowes

IT Manager at Dynamic Bradview Roofing

Having fewer hardware replacements saves us in annual costs

There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.

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Jijin Joseph

Technical Director at Channelnext

An MDM solution for controlling and restricting data on devices

Everyone is using high-end devices, such as mobile devices. If they lose their devices, how about the data copied to other devices? Once the device is lost, you can remotely delete all of the data and block the device, preventing anyone from using or reusing it. This will keep your devices secure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"I would say it's the number one tool for all ITMS."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

More Atera pros

"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."

"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

Cons

"Having more freedom to perform identity access management would be great."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"There is definitely room for improvement with its automation capabilities."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"There should be enhancements in network monitoring capabilities beyond just physical devices like computers and servers. It would be beneficial to include better tools for monitoring networking infrastructure such as routers. Additionally, while Atera excels in ticket management, I believe there's room for improvement in user authentication and security features, especially when accessing and managing remote equipment. These updates would contribute to a more robust and secure user experience overall. Atera should include a monitoring tool integrated with Azure or similar cloud platforms. It would be beneficial to have capabilities for monitoring network growth and automatically generating statistics based on system stability and performance metrics. This feature would help us better manage and optimize our equipment and network resources, especially for strategic customer planning and resource allocation."

"The billing module has a standard layout which is too limited for my needs."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

More Atera cons

"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

Pricing and Cost Advice

"The price is reasonable for what we require."

"As an internal IT, it's gold right there. It is money in the bank."

"Atera happened to have the best pricing model."

"Pricing is my favorite part of it. It was per user, not per client."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"The solution cost approximately $200 Canadian per month."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

More Atera pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Comms Service Provider

10%

Retailer

Educational Organization

23%

Computer Software Company

13%

Financial Services Firm

13%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

Pricing is low. It costs around 149 bucks per month.

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What needs improvement with Atera?

It should improve its processes.

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What is your primary use case for Atera?

Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.

See all answers

What needs improvement with Scalefusion?

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment.

See all answers

What is your primary use case for Scalefusion?

Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application deployment, auto-installation, and content deployment across various device type...

See all answers

What advice do you have for others considering Scalefusion?

In terms of device management, the platform is particularly effective for managing Android devices, especially Samsung, which are predominant among our customers. Its enhanced support for iOS and W...

See all answers

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Product Reports

Buyer's Guide

Atera

April 2025

Download Atera product report

Buyer's Guide

Mobile Device Management (MDM)

April 2025

Download Scalefusion product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.

Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.

Scalefusion

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu

Buyer's Guide

Atera vs. Scalefusion

April 2025

Free Report: Atera vs. Scalefusion

Find out what your peers are saying about Atera vs. Scalefusion and other solutions. Updated: April 2025.

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