"The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"The best part about this product is that it has a lot of features. Control-M doesn't limit us and we can use it for a lot of things."
"Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
"The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."
"As soon as you have an issue, a ticket is created and the tech support is quite responsive."
"The most valuable features are the GUI console, stability, and workflow."
"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."
"Good user interface and ability to set up multiple file transfer jobs."
"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works."
"The most valuable feature is the Advanced Workflows."
"This is a very good product for managing file transfers."
"I like the organization of resources, specifically listing out all of our FTPs and having a name and description to easily organize them. I also like the scheduler. The organization and the scheduling, being able to create the folders and the jobs, have been really helpful."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"Another nice feature is that you can invoke a native program from GoAnywhere. That helps you because you don't have to get fancy with agents. If a native program runs on the server that GoAnywhere is running on, like sed or perl, you can use it,"
"File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call."
"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."
"The stability could be improved. I ran into an issue with a recent Control-M patch. The environment would become unstable if security ports were scanned. This is an area they need to improve on, but ultimately it's a relatively small improvement."
"Some of the documentation could use some improvement, however, it gets you from point A to point B pretty quickly to get the solution in place."
"Its operations and infrastructure can be improved."
"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."
"Deployment is complex and it was difficult to get support."
"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."
"If the hostname has a dash in it then it does not work."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"When a monitor invokes a project to accomplish something, that gets logged as a job. I've had a little difficulty figuring out where to look to see the monitor's activities itself, to see if the monitor is having a problem. For instance, if an account on a secure FTP server has expired, the monitor that uses that account doesn't announce to us that it's having a problem. I want to work with them on this to get it fixed."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
Aspera Managed File Transfer is ranked 14th in Managed File Transfer (MFT) with 2 reviews while HelpSystems GoAnywhere MFT is ranked 2nd in Managed File Transfer (MFT) with 17 reviews. Aspera Managed File Transfer is rated 6.0, while HelpSystems GoAnywhere MFT is rated 9.4. The top reviewer of Aspera Managed File Transfer writes "Beneficial quick protocol, powerful, but limited use cases". On the other hand, the top reviewer of HelpSystems GoAnywhere MFT writes "Simplifies the movement of data to and from our IBM i system, saving us time and increasing productivity". Aspera Managed File Transfer is most compared with IBM Sterling File Gateway, Sterling Commerce Connect:Direct, AWS Transfer for SFTP and MOVEit, whereas HelpSystems GoAnywhere MFT is most compared with IBM Sterling File Gateway, MOVEit, BMC Control-M Managed File Transfer, AWS Transfer for SFTP and ActiveBatch Workload Automation. See our Aspera Managed File Transfer vs. HelpSystems GoAnywhere MFT report.
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