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Arkose vs IRONSCALES comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arkose
Ranking in Email Security
28th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Bot Management (10th), Anomaly Detection Tools (3rd)
IRONSCALES
Ranking in Email Security
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st), Secure Email Gateway (SEG) (7th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Arkose is 0.4%, up from 0.1% compared to the previous year. The mindshare of IRONSCALES is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
IRONSCALES1.9%
Arkose0.4%
Other97.7%
Email Security
 

Featured Reviews

Rajesh Podishetty - PeerSpot reviewer
Manager at a tech vendor with 51-200 employees
Fraud controls have protected patient portals and now support trusted digital healthcare access
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security versus patient experience, as overly strict controls frustrate legitimate users who want to access the patient portal without excessive restrictions. Evolving threats present another challenge. Every day, fraudsters use generative AI to mimic human behavior, which requires Arkose to continually improve its threat detection. Since Arkose handles different systems that need to be controlled over time, there should be regular audits to determine which features need adjustment. Cost-wise, the platform requires improvement, as there is significant cost involved and considerable manual intervention needed, which should be brought into the AI automation. On an everyday basis, patient login verification sometimes experiences delays when internet issues occur, causing patients to wait long in queue. Insurance claims validation does not always happen easily due to application environment downtime. These operational improvements need to be addressed in Arkose Labs systems.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The most valuable features of the solution are that it is easy to set it up, install, and manage the product."
"By having an integrated approach of combining email security and employee awareness training, they've hit the nail on the head."
"IRONSCALES has enabled us to spend more time on other activities because it is just install and forget."
"If a company is looking for something that is extremely robust, that has the ability to catch zero-day incidents, and they're not looking to spend an arm and a leg, there's no other choice."
"The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part."
"IRONSCALES offers a sense of security and confidence from being well protected."
"The stability is good."
 

Cons

"Arkose need to provide something for testing."
"Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on."
"The integration with Google Suite needs to be better. it's something they can work on."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky."
"There is a feature called Account Takeover, which isn't what I want it to be able to do."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The only thing that I could say is that some of the reporting features could be better."
 

Pricing and Cost Advice

Information not available
"The tool is not very cheap, but it is affordable."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"IRONSCALES is an expensive solution."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"They are pretty much the same as all the other competitors in the market."
"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Manufacturing Company
11%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Arkose?
Earlier, fraud management used to cost us around 15 million dollars per annum. After using Arkose Labs for fraud control, it helped us save around 9 million dollars. The cost is now 6 million dolla...
What needs improvement with Arkose?
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security...
What is your primary use case for Arkose?
I have been using Arkose for the last four years. Arkose is a fraud prevention and trust management platform that helps different sectors in the healthcare industry, including healthcare providers,...
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What is your primary use case for IRONSCALES?
My main use case for IRONSCALES is the UI and the convenience of having detailed information available to me. A specific example of how I use the UI and detailed information in my day-to-day work i...
 

Also Known As

Arkose Email Intelligence, Arkose Bot Manager
No data available
 

Overview

 

Sample Customers

Information Not Available
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Arkose vs. IRONSCALES and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.