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ARIS Process Governance vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Process Governance
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of ARIS Process Governance is 0.3%, up from 0.2% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.1%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Dirk Struyf - PeerSpot reviewer
Easy to use, reliable, and simple to expand
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very easy-to-use product."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"They offer a variety of documentation, user manuals, and community forums for users to seek assistance and share experiences."
"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The product is suitable for knowledge management processes."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
 

Cons

"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"There is a lot of complexity around licensing."
"I recognize the product has areas for potential improvement similar to every tool."
"It's a bit annoying that you have to use two environments in the older version."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"IBM Business Automation Workflow could improve the integration."
"The monitoring features must be improved."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"In terms of improvement, it could be less complex."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
 

Pricing and Cost Advice

Information not available
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"While it can be quite costly, it offers significant benefits for users."
"Our license is on a three-year term."
"The product is expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"The solution has saved us time."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"When you compare with Laserfiche and M-Files, IBM is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
33%
Computer Software Company
8%
Government
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ARIS Process Governance?
I recognize the product has areas for potential improvement similar to every tool.
What advice do you have for others considering ARIS Process Governance?
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
 

Also Known As

No data available
Business Automation Workflow
 

Overview

 

Sample Customers

ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about ARIS Process Governance vs. IBM Business Automation Workflow and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.