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ARIS BPA vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Business Process Design (6th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
57th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.1%, down from 5.7% compared to the previous year. The mindshare of SoftExpert BPM is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
ARIS BPA4.1%
SoftExpert BPM0.3%
Other95.6%
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Andrea González - PeerSpot reviewer
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier.​"
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"The solution has come up with a web portal that makes it easy to model and show to clients."
"It has allowed us to model our enterprise process architecture."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"ARIS provides the basic foundation for any digital transformation an organization decides to take."
"This solution has helped us in terms of discovering business processes."
"It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports."
"A complete project management suite in one integrated package."
"The most valuable feature of SoftExpert BPM is its ease of use."
 

Cons

"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"The workflow approval process could be represented better in the overviews."
"Newer versions (9.x) are technically more difficult to maintain."
"The user interface could be more intuitive and better designed."
"Making it more customizable and easy to learn would be a benefit."
"I find it difficult to access the database as I want with direct querying."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"The form in SoftExpert BPM should improve."
"It could do more to use all the data it collects to intelligently manage the user experience."
 

Pricing and Cost Advice

"It is well worth the investment in the enterprise."
"ARIS BPA is too costly from a licensing perspective."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"We have a concurrent license system."
"The product is expensive."
"The price could be better."
"The product is inexpensive."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
11%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
No data available
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.
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Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about ARIS BPA vs. SoftExpert BPM and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.