ArcSight Logger vs Mezmo comparison

OpenText and Mezmo are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while Mezmo is ranked #55. OpenText holds a 0.9% mindshare in Log Management, compared to Mezmo’s 0.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,430 Views
1,430 Comparison Views

81% willing to recommend

Mezmo

Read 2 Mezmo reviews

974 Views
575 Comparison Views

100% willing to recommend

ArcSight Logger

Mezmo

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Mezmo are two prominent solutions in the log management and analysis category. Mezmo seems to have the upper hand due to its advanced features and superior analytics.

Features: ArcSight Logger can handle massive data loads and offers strong data processing features and robust data analysis capabilities. Mezmo is known for its real-time analytics and provides integration flexibility, advanced machine learning capabilities, and superior analytics.

Room for Improvement: ArcSight Logger could enhance customization options, improve integration with third-party tools, and expand its user documentation. Mezmo requires better user guidance, improved documentation, and more intuitive configuration processes to enhance user experience.

Ease of Deployment and Customer Service: ArcSight Logger offers a straightforward deployment process and solid technical support. Mezmo provides fast deployment times and exceptional customer service, although it faces issues with user education and onboarding.

Pricing and ROI: ArcSight Logger receives positive feedback for its affordable setup costs and satisfactory ROI. Mezmo, though more expensive, is seen as delivering significant ROI due to enhanced analytics and integration capabilities and its pricing is justifiable based on performance.

To learn more, read our detailed ArcSight Logger vs. Mezmo Report (Updated: December 2025).

Buyer's Guide

ArcSight Logger vs. Mezmo

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mezmo

Ranking in Log Management

55th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (75th), Observability Pipeline Software (7th)

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Mezmo is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
ArcSight Logger	0.9%
Mezmo	0.5%
Other	98.6%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

It consolidates all logs into one place and provides required features and functionalities

Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We haven't had any crashes or bugs. It is stable."

"It's an efficient solution."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The machine learning is a good feature."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

More ArcSight Logger pros

"LogDNA consolidates all logs into one place, which is super valuable."

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

Cons

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"ArcSight has been sold two or three times, and the quality has decreased."

"The solution could be improved in maintenance settings."

"It would be better if the product is cheaper."

"I would like to see better scheduling in the next release of this solution."

More ArcSight Logger cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

Pricing and Cost Advice

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"We have a lifetime license, so we don't pay a monthly fee."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Transportation Company

26%

Comms Service Provider

13%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

No data available

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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Compared 6% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 8% of the time

Google Cloud's operations suite (formerly Stackdriver) vs Mezmo

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Product Reports

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ArcSight Logger

January 2026

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

LogDNA

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Instacart, Asics, Lime, Salesforce

Buyer's Guide

ArcSight Logger vs. Mezmo

December 2025

Free Report: ArcSight Logger vs. Mezmo

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