ArcSight Logger vs Mezmo comparison

Why PeerSpot?

OpenText and Mezmo are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 8.0, while Mezmo is ranked #55. OpenText holds a 0.9% mindshare in Log Management, compared to Mezmo’s 0.9% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

3,476 Views
3,406 Comparison Views

81% willing to recommend

Mezmo

Read 2 Mezmo reviews

2,962 Views
1,836 Comparison Views

100% willing to recommend

ArcSight Logger

Mezmo

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Mezmo are two prominent solutions in the log management and analysis category. Mezmo seems to have the upper hand due to its advanced features and superior analytics.

Features: ArcSight Logger can handle massive data loads and offers strong data processing features and robust data analysis capabilities. Mezmo is known for its real-time analytics and provides integration flexibility, advanced machine learning capabilities, and superior analytics.

Room for Improvement: ArcSight Logger could enhance customization options, improve integration with third-party tools, and expand its user documentation. Mezmo requires better user guidance, improved documentation, and more intuitive configuration processes to enhance user experience.

Ease of Deployment and Customer Service: ArcSight Logger offers a straightforward deployment process and solid technical support. Mezmo provides fast deployment times and exceptional customer service, although it faces issues with user education and onboarding.

Pricing and ROI: ArcSight Logger receives positive feedback for its affordable setup costs and satisfactory ROI. Mezmo, though more expensive, is seen as delivering significant ROI due to enhanced analytics and integration capabilities and its pricing is justifiable based on performance.

To learn more, read our detailed ArcSight Logger vs. Mezmo Report (Updated: September 2026).

Buyer's Guide

ArcSight Logger vs. Mezmo

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mezmo

Ranking in Log Management

55th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (77th), Observability Pipeline Software (8th)

Mindshare comparison

As of October 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of Mezmo is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
ArcSight Logger	0.9%
Mezmo	0.9%
Other	98.2%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

Read full review

Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

It consolidates all logs into one place and provides required features and functionalities

Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ArcSight has improved incident response from days to minutes."

"As the name suggests, it's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"The machine learning is a good feature."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"The technical support team is good...It is a scalable solution."

"The solution is scalable, and we have approximately 6,000 machines sending logs."

"It's the most comprehensive solution."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

More ArcSight Logger pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"LogDNA consolidates all logs into one place, which is super valuable."

"We haven't had anything yet that we couldn't do through LogDNA."

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."

Cons

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"HP needs to work on the stability as it is mostly dependent on Java and there are console-related issues."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"It is very expensive for what it delivers."

"Clicking on a log source on the main page should not pull all stored logs as this is too slow and way excessive."

"I would like to see better scheduling in the next release of this solution."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."

More ArcSight Logger cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight is an expensive solution."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

See recommendations

915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

14%

Construction Company

10%

Comms Service Provider

Healthcare Company

Comms Service Provider

18%

Construction Company

14%

Transportation Company

14%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	17

No data available

Questions from the Community

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

What is your primary use case for ArcSight Logger?

We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...

See all answers

What advice do you have for others considering ArcSight Logger?

As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.

See all answers

Ask a question

Earn 20 points

Comparisons

Splunk Enterprise Security vs ArcSight Logger

Compared 12% of the time

Elastic Security vs ArcSight Logger

Compared 7% of the time

IBM Security QRadar vs ArcSight Logger

Compared 7% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 6% of the time

Graylog Enterprise vs ArcSight Logger

Compared 5% of the time

More ArcSight Logger Competitors

Datadog vs Mezmo

Compared 10% of the time

Splunk Enterprise Security vs Mezmo

Compared 8% of the time

Cribl vs Mezmo

Compared 8% of the time

Elastic Security vs Mezmo

Compared 7% of the time

Google Cloud's operations suite (formerly Stackdriver) vs Mezmo

Compared 7% of the time

More Mezmo Competitors

Product Reports

Buyer's Guide

ArcSight Logger

October 2026

Download ArcSight Logger product report

Buyer's Guide

Apica vs. Mezmo

September 2026

Download Mezmo product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

LogDNA

Overview

ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.

ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.

What are the key features?

Scalability: Handles large log data volumes efficiently.
Complex Query Execution: Quickly executes intricate queries.
Data Compression: Optimizes storage with excellent compression.
Device Support: Out-of-the-box compatibility with numerous devices.
Customization: Easily customizes to user needs.
Security Analytics: Provides robust analytics for security requirements.
Real-time Insights: Offers awareness of ongoing network activities.

What benefits and ROI should be considered?

Compliance Assurance: Meets audit requirements with comprehensive insights.
Time Efficiency: Fast query execution reduces analysis time.
Reduced Storage Costs: Data compression lowers storage expenses.
Enhanced Security: Improves security posture with real-time analytics.

In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.

OpenText

Mezmo provides a dynamic platform for logging and data processing, streamlining workflows for businesses by offering real-time insights and integration capabilities.

Mezmo is designed to meet the complex demands of data analysis, offering robust real-time capabilities that enhance business operations. By centralizing data logging and simplifying analysis processes, Mezmo aids in effective decision-making and operational efficiency. It boasts extensive integration support and scalability, making it ideal for addressing both current and future business needs.

What are the key features of Mezmo?

Real-time data processing: Quickly analyzes and delivers live insights for timely decision-making.
Extensive integrations: Seamlessly connects with a wide range of tools and platforms.
Scalability: Adapts to changing data volumes for growing businesses.
Centralized logging: Organizes data from multiple sources for streamlined monitoring.

What benefits or ROI can users expect?

Improved efficiency: Streamlined processes reduce time spent on data management.
Cost savings: By enhancing productivity, operating costs are minimized.
Better decision-making: Access to real-time insights facilitates informed decisions.
Enhanced data management: Centralization simplifies oversight and analysis.

In industries like finance and tech, Mezmo is instrumental in managing large volumes of data with precision. It integrates into existing infrastructures smoothly, ensuring minimal disruption and consistent performance. Its adaptive nature is beneficial for fast-paced environments requiring constant data monitoring and analysis.

Mezmo

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Instacart, Asics, Lime, Salesforce

Buyer's Guide

ArcSight Logger vs. Mezmo

September 2026

Free Report: ArcSight Logger vs. Mezmo

Find out what your peers are saying about ArcSight Logger vs. Mezmo and other solutions. Updated: September 2026.

DOWNLOAD NOW

915,341 professionals have used our research since 2012.

See our ArcSight Logger vs. Mezmo report.

See our list of best Log Management vendors.

We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.