ArcSight Logger vs Mezmo comparison

OpenText and Mezmo are both solutions in the Log Management category. OpenText is ranked #26 with an average rating of 7.0, while Mezmo is ranked #50. OpenText holds a 0.7% mindshare in Log Management, compared to Mezmo’s 0.3% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,201 Views
1,201 Comparison Views

81% willing to recommend

Mezmo

Read 2 Mezmo reviews

673 Views
444 Comparison Views

100% willing to recommend

ArcSight Logger

Mezmo

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Mezmo are two prominent solutions in the log management and analysis category. Mezmo seems to have the upper hand due to its advanced features and superior analytics.

Features: ArcSight Logger can handle massive data loads and offers strong data processing features and robust data analysis capabilities. Mezmo is known for its real-time analytics and provides integration flexibility, advanced machine learning capabilities, and superior analytics.

Room for Improvement: ArcSight Logger could enhance customization options, improve integration with third-party tools, and expand its user documentation. Mezmo requires better user guidance, improved documentation, and more intuitive configuration processes to enhance user experience.

Ease of Deployment and Customer Service: ArcSight Logger offers a straightforward deployment process and solid technical support. Mezmo provides fast deployment times and exceptional customer service, although it faces issues with user education and onboarding.

Pricing and ROI: ArcSight Logger receives positive feedback for its affordable setup costs and satisfactory ROI. Mezmo, though more expensive, is seen as delivering significant ROI due to enhanced analytics and integration capabilities and its pricing is justifiable based on performance.

To learn more, read our detailed ArcSight Logger vs. Mezmo Report (Updated: September 2025).

Buyer's Guide

ArcSight Logger vs. Mezmo

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mezmo

Ranking in Log Management

50th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (75th), Observability Pipeline Software (7th)

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Mezmo is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
ArcSight Logger	0.7%
Mezmo	0.3%
Other	99.0%

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

It consolidates all logs into one place and provides required features and functionalities

Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ArcSight provides the basic information that we want."

"The most valuable feature is the search capability, which is simple to use."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"The machine learning is a good feature."

"It is one of the best products available in the market."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"ArcSight's robustness is its most valuable feature."

More ArcSight Logger pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"LogDNA consolidates all logs into one place, which is super valuable."

Cons

"The product's connectors should work better and the user manuals need an update."

"ArcSight has been sold two or three times, and the quality has decreased."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"It would be better if the product is cheaper."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"The integration with other systems could be improved."

More ArcSight Logger cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"The pricing is quite harsh."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Government

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

No data available

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

LogDNA

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Instacart, Asics, Lime, Salesforce

Buyer's Guide

ArcSight Logger vs. Mezmo

September 2025

Free Report: ArcSight Logger vs. Mezmo

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