We performed a comparison between ArcSight ESM and Wazuh based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Wazuh stands out for its effortless integration, excellent log monitoring capabilities, and ELK-based investigation. ArcSight ESM users have recommended improvements in training, speed, and data administration. Wazuh needs improvements in event source coverage, threat intelligence integration, and real-time monitoring of Unix systems.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Wazuh's customer service is generally deemed satisfactory, and many customers noted that they could easily find answers from community forums.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some users said that Wazuh’s setup is easy and fast, while others perceived it as complicated and said it required a significant amount of time.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Wazuh is a cost-effective option as it is open-source and completely free to acquire.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Wazuh's MSP program and partnerships offer opportunities to generate revenue from the platform.
"The UI-based analytics are excellent."
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"Free ingestion for Azure logs (with E5 licence)"
"Log aggregation and data connectors are the most valuable features."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"Once the rules are defined, it becomes easy to detect changes and generate automated logs."
"The stability of ArcSight Enterprise Security Manager is good."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"Wazuh's logging features integrate seamlessly with AWS cloud-native services. There are also Wazuh agent configurations for different use cases, like vulnerability scanning, host-based intrusion detection, and file integrity monitoring."
"I like that the solution is on top of the Kubernetes stack."
"Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases."
"Some of the strengths of Wazuh that stand out for us include its scalability when deployed on Azure, its open-source nature, which allows for customization based on our needs, and its compatibility with various security solutions like threat intelligence platforms."
"The deployment is easy and they provide very good documentation."
"The configuration assessment and Pile integrity monitoring features are decent."
"Wazuh offers an enhanced HDR version that outperforms its competitors."
"The most valuable features are the modules and metrics."
"The solution could be more user-friendly; some query languages are required to operate it."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"One key area that can be improved is by building a strong integration with our XDR platform."
"The on-prem log sources still require a lot of development."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"Could benefit from a more modern interface."
"HPE ArcSight has a quite steep learning curve."
"The support team could be more responsive and provide quicker replies during our working hours in Indonesia, which would be a significant improvement."
"Wazuh doesn't cover sources of events as well as Splunk. You can integrate Splunk with many sources of events, but it's a painful process to take care of some sources of events with Wazuh."
"The technical support can be improved. Wazuh has some bugs that need to be fixed. It would be good if we can have automation with respect to incidence responses."
"One area where Wazuh could use some improvement is in its reporting mechanism, especially for high-level management like CSOs and CEOs."
"There's not much I like about Wazuh. Other products I've used were a lot more functional and user friendly. They came with reports and use cases out of the box. We need to configure Wazuh's alerts and monitoring capabilities manually. It'd be nice if we could select from templates and presets for use cases already built and coded."
"While it is scalable, it can suffer from reduced latencies."
"They could include flexibility and customization capabilities by modifying for customers based on partner agreements."
"Wazuh has a drawback with regard to Unix systems. The solution does not allow us to do real-time monitoring for Unix systems. If usage increases, it would be a heavy fall on the other SIEM solutions or event monitoring solutions."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Wazuh is ranked 3rd in Security Information and Event Management (SIEM) with 38 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Wazuh is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Wazuh writes "It integrates seamlessly with AWS cloud-native services". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Devo, whereas Wazuh is most compared with Elastic Security, Security Onion, Splunk Enterprise Security, AlienVault OSSIM and Fortinet FortiAnalyzer. See our ArcSight Enterprise Security Manager (ESM) vs. Wazuh report.
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