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ArcSight Enterprise Security Manager (ESM) vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
5.6
Wazuh provides significant ROI with fast detection and response times, cost savings, and benefits for SMBs and MSPs.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.0
Wazuh support receives mixed reviews; commercial support excels but free users face delays and time zone challenges.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
They responded quickly, which was crucial as I was on a time constraint.
There is no dedicated technical support for Wazuh as it is open source.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.5
Wazuh is scalable, ideal for SMBs and enterprises, but requires technical knowledge and resources for complex deployments.
It lacks some capabilities compared to other tools available in the market.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
6.6
Wazuh offers stable performance with proper maintenance, yet frequent updates and configuration challenges can cause occasional issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The stability of Wazuh is largely dependent on maintenance.
The indexer frequently times out, requiring system restarts.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
Wazuh needs enhancements in UI, scalability, and integration, with focus on AI, log analysis, and efficient user management.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Wazuh could improve by creating videos on YouTube covering installation, use cases, and integration of third-party APIs for different scenarios that other SAAS services provide.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
Wazuh is a cost-effective, open-source security solution with optional support, but consider additional infrastructure and third-party service costs.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Wazuh is completely free of charge.
Totaling around two lakh Indian rupees per month.
Wazuh is free to use, but there are licensing fees for third parties.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
Wazuh offers robust security features, easy integration, and scalability, excelling in compliance and intrusion detection across environments.
The ability to interpret data is highly valued.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
With this open source tool, organizations can establish their own customized setup.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
Log Management (1st), Extended Detection and Response (XDR) (5th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.5% compared to the previous year. The mindshare of Wazuh is 13.3%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Comms Service Provider
9%
University
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Wazuh and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.