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Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
46th
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (33rd)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mohamed Iqbal - PeerSpot reviewer
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The ease of use is the best feature of the product."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The recovery part of the product is very good."
"The most valuable features are the replication to the cloud and the deduplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The product provides instant and virtual standbys."
"Our customers are happy with the product’s functionality."
"It is a very scalable solution."
"The solution is very cost effective."
"The change in the way that Quorum processes data has made a tremendous improvement in backup and replication times. While the familiar interface remains, the underpinnings have been finely tuned and the speed is incredible. My large Exchange Server went from 5- to 6-hour backups down to 22 minutes."
"It provides a smooth training experience and easy terminology for those in the advocacy world."
"The most valuable feature of Quorum OnQ is quick recovery."
"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."
"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."
 

Cons

"Licensing is an area that needs improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"We could not go into granular details of retrieving backup information."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The time to backup servers that sit in DMZ must be improved."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Licensing can be quite difficult."
"They have radio buttons that allow multiselection, which is not intuitive."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"The one thing they could do is some tweaking on the web solution that's supposed to monitor everything from one page, rather than having to bring each server up on its own webpage. It doesn't always accurately show what the system's state is at the time, and we have to restart that process now and then."
"The cost could be reduced."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
"I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list."
"It would be beneficial if file culling could be more granular."
"The price is high and could be more competitive."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"The pricing is moderate."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"In comparison to other vendors, it is a low-cost solution."
"The solution is not very expensive, but it is not cheap."
"As an MSP partner, I believe that the prices are fair."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"I am not sure how much it costs, but I know it's expensive."
"The cost is higher than other software and services, but it is an absolute must-have."
"We have never questioned whether it is worth it because it so obviously is a great value."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"When we first got the Quorum the licensing was different."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Financial Services Firm
11%
Computer Software Company
10%
Real Estate/Law Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.