Arcserve UDP vs IBM Disaster Recovery Services comparison

"It is easy to configure."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The product's deployment process was straightforward."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The ease of use is the best feature of the product."

"The most valuable features are the replication to the cloud and the deduplication."

"The solution works well for very large organizations. It can scale quite well."

"Disaster Recovery Services is stable."

"The initial setup is very easy and user-friendly."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"Licensing can be quite difficult."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The technical support of the product is an area of concern where improvements are required."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The time to backup servers that sit in DMZ must be improved."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"Stability could always be better."

"The infrastructure level of IBM's recovery systems could be improved."

"Disaster Recovery Services could provide better value for money."

"I feel that the product is fairly priced."

"There is an annual license required for this solution and it is priced well."

"The pricing is moderate."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The solution is very expensive."

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."

"Disaster Recovery Services is expensive."