Arcserve UDP vs IBM Disaster Recovery Services comparison

Arcserve and IBM are both solutions in the Disaster Recovery (DR) Software category. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

5,775 Views
2,195 Comparison Views

85% willing to recommend

IBM Disaster Recovery Services

Read 3 IBM Disaster Recovery Services reviews

1,264 Views
531 Comparison Views

100% willing to recommend

Arcserve UDP

IBM Disaster Recovery Services

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Executive Summary

We performed a comparison between Arcserve UDP and IBM Disaster Recovery Services based on real PeerSpot user reviews.

Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software.

To learn more, read our detailed Disaster Recovery (DR) Software Report (Updated: August 2026).

Buyer's Guide

Disaster Recovery (DR) Software

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Disaster Recovery (DR) Software (17th)

IBM Disaster Recovery Services

Average Rating

8.6

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (9th)

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Şefik Mert Polatay

General manager at Atlas Consulting Bilisim Hizmetleri Ltd.

Ease of use, performance, availability, and scalability

The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Data store deduplication, which saves space on storage and time to backup."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"Global deduplication is the best feature of this solution."

"I like the tool's speed."

"The ROI is very good because of the speed of the backup."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable features are the replication to the cloud and the deduplication."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

More Arcserve UDP pros

"Disaster Recovery Services is stable."

"The solution works well for very large organizations. It can scale quite well."

"The initial setup is very easy and user-friendly."

"The latest IBM environments are very powerful for our clients."

Cons

"They could work on their marketing approach. I don't see many people leveraging it."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The support could be more knowledgeable and faster."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

More Arcserve UDP cons

"Disaster Recovery Services could provide better value for money."

"The infrastructure level of IBM's recovery systems could be improved."

"Stability could always be better."

Pricing and Cost Advice

"The solution is expensive."

"I do not work with the pricing or licensing issues of the solution for our organization."

"There is an annual license required for this solution and it is priced well."

"Pricing is most likely comparable."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

More Arcserve UDP pricing and cost advice

"Disaster Recovery Services is expensive."

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."

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Top Industries

By visitors reading reviews

Construction Company

11%

Manufacturing Company

10%

Computer Software Company

10%

Marketing Services Firm

Outsourcing Company

16%

Construction Company

14%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

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What is your experience regarding pricing and costs for IBM Disaster Recovery Services?

The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...

See all answers

What needs improvement with IBM Disaster Recovery Services?

Nothing, it’s almost perfect.

See all answers

What is your primary use case for IBM Disaster Recovery Services?

The use case is for high availability and disaster recovery.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 8% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Azure Site Recovery vs IBM Disaster Recovery Services

Compared 9% of the time

11:11 Disaster Recovery vs IBM Disaster Recovery Services

Compared 7% of the time

VMware Live Recovery vs IBM Disaster Recovery Services

Compared 7% of the time

NetVault Plus vs IBM Disaster Recovery Services

Compared 7% of the time

Precisely Assure MIMIX vs IBM Disaster Recovery Services

Compared 7% of the time

More IBM Disaster Recovery Services Competitors

Product Reports

Buyer's Guide

Arcserve UDP

August 2026

Download Arcserve UDP product report

Buyer's Guide

Disaster Recovery as a Service

August 2026

Download IBM Disaster Recovery Services product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

IBM Disaster Recovery Services offers robust and reliable business continuity solutions to safeguard critical operations. Designed for efficiency and effectiveness, these services help businesses maintain seamless operations amidst unforeseen disruptions.

IBM Disaster Recovery Services equips enterprises with the necessary tools and expertise to overcome potential business disruptions. By leveraging advanced technology and methodologies, these services ensure a swift and effective recovery process. They are tailored to minimize downtime and maximize operational capacity, thereby securing data integrity and availability. Organizations can rely on IBM's strategic planning and execution skills to ensure preparedness against diverse disaster scenarios.

What key features define IBM Disaster Recovery Services?

Automated Failover: Ensures quick switch to backup systems, reducing downtime.
Scalability: Adapts to growing business requirements efficiently and effectively.
Data Replication: Provides continuous data syncing across multiple locations.
Comprehensive Testing: Regular drills and assessments to validate recovery plans.
Compliance Management: Meets industry regulations to ensure data protection.

What benefits and ROI can users expect from IBM Disaster Recovery Services?

Business Continuity: Keeps essential operations running during outages.
Cost Efficiency: Reduces financial impact through strategic downtime reduction.
Improved Resilience: Enhances overall system reliability and disaster preparedness.
Enhanced Security: Strengthens data protection and confidentiality.
Operational Efficiency: Streamlines restoration processes for quicker recovery.

IBM Disaster Recovery Services is implemented across a variety of industries, such as finance, healthcare, and manufacturing, adapting each strategy to the specific requirements of the sector. For instance, in finance, it prioritizes secure data management, while addressing regulatory compliance, whereas in healthcare, ensuring patient data integrity and availability is paramount. Each industry benefits from customized implementation strategies to mitigate risks effectively.

IBM

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n

Buyer's Guide

Disaster Recovery (DR) Software

August 2026

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