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Arcserve UDP vs IBM Disaster Recovery Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd), Disaster Recovery (DR) Software (22nd)
IBM Disaster Recovery Services
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
3
Ranking in other categories
Disaster Recovery as a Service (8th)
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Şefik Mert Polatay - PeerSpot reviewer
General manager at Atlas Consulting Bilisim Hizmetleri Ltd.
Ease of use, performance, availability, and scalability
The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"It allows us to back up all the servers and centrally manage them."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"It works out of the box, and it saves my life a lot."
"Their technical support is excellent."
"Global deduplication is the best feature of this solution."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The product's deployment process was straightforward."
"Disaster Recovery Services is stable."
"The solution works well for very large organizations. It can scale quite well."
"The initial setup is very easy and user-friendly."
"The latest IBM environments are very powerful for our clients."
 

Cons

"The solution's reporting could be improved and should provide customized reports."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Disaster Recovery Services could provide better value for money."
"Stability could always be better."
"The infrastructure level of IBM's recovery systems could be improved."
"The infrastructure level of IBM's recovery systems could be improved."
 

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"In comparison to other vendors, it is a low-cost solution."
"There is an annual license required for this solution and it is priced well."
"Pricing is most likely comparable."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"I feel that the product is fairly priced."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Disaster Recovery Services is expensive."
"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Marketing Services Firm
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your experience regarding pricing and costs for IBM Disaster Recovery Services?
The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...
What is your primary use case for IBM Disaster Recovery Services?
The use case is for high availability and disaster recovery.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n
Find out what your peers are saying about Arcserve UDP vs. IBM Disaster Recovery Services and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.