Try our new research platform with insights from 80,000+ expert users

Arcserve ShadowProtect vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve ShadowProtect
Ranking in MSP Backup
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
BackupAssist
Ranking in MSP Backup
12th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Backup and Recovery (70th)
 

Mindshare comparison

As of May 2025, in the MSP Backup category, the mindshare of Arcserve ShadowProtect is 0.7%, down from 0.8% compared to the previous year. The mindshare of BackupAssist is 1.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Use Arcserve ShadowProtect?
Share your opinion
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
report
Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.
849,963 professionals have used our research since 2012.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Vembu Technologies, N-able, NinjaOne and others in MSP Backup. Updated: April 2025.
849,963 professionals have used our research since 2012.