Try our new research platform with insights from 80,000+ expert users

AWS Backup vs Arcserve Cloud Direct comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
53rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (13th)
AWS Backup
Ranking in Cloud Backup
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
SaaS Backup (4th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of AWS Backup is 3.4%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
AWS Backup3.4%
Arcserve Cloud Direct0.4%
Other96.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MuhammadAzhar Khan - PeerSpot reviewer
Simplify compliance and management of multiple backups with centralized cloud solutions
AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"The replication in the recovery region is the most valuable feature."
"The features of AWS Backup are very service-oriented and user-friendly."
"RDS backup is one of the most crucial components of any client's cloud environment, so we generally use that. Additionally, we store EBS snapshots in S3."
"It works well as a backup and as a service."
"It also saves costs and is quick."
"The most valuable feature is the daily incremental site backup."
"What I like about AWS Backup is its simple approach to a complex problem."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"One of the limitations of AWS Backup is that it only does file-based copying."
"They should work on their visual capabilities."
"The solution's reporting features and restore features can be improved."
"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."
"AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services."
 

Pricing and Cost Advice

Information not available
"AWS is more expensive than some competitors like Azure."
"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"The product is inexpensive."
"The pricing is decent."
"The pricing is okay."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"Our customers pay a monthly AWS fee that includes the AWS Backup service."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
872,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly. To perform backups, we need to follow specific steps and queries. When refreshing, if we want to do da...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
No data available
 

Overview

 

Sample Customers

Lion
TransferWise
Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: October 2025.
872,706 professionals have used our research since 2012.